Specialty Claims Handler – 28611

The Emerald Group; City Of London; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading insurance firm in London seeks a Claims Handler to manage specialty claims, ensuring compliance with Lloyd’s standards. The ideal candidate will have experience in claims handling and be proficient with claims-related software. This permanent position offers opportunities to contribute to the company's profitability and work in a dynamic environment.

Qualifications

• Experience in a claims handling role, focusing on first-party specialty claims.
• Knowledge of ECF and other claims-related software.
• Ability to work in a fast-paced environment.

Responsibilities

• Manage allocated claims to minimize the claims lifecycle.
• Ensure claims are assessed in compliance with Lloyd's standards.
• Support production of internal and external reports.

Skills

Claims handling

Negotiation skills

Problem-solving

Communication

Time management

Tools

ECF

Microsoft Office Suite

Sequel

Trax

Job description

As a claims handler within the relevant claims team, ensure syndicate claims are handled to the Company's high standards and in line with Lloyd’s Principles, internal Claims Handling Guidelines

• Location: London
• Category: Claims
• Type: Permanent

Key Duties (Including but not limited to):

• Manage allocated claims (Speciality) to provide satisfactory conclusions for all interested parties, with a view to minimising the claims lifecycle and static claims
• Support and implementation of PMAL claims philosophy which is to deliver a consistent and high-quality service and ensure all claims are assessed in a fair and prompt manner in compliance the Lloyds standards, and their internal standards, regarding ECF turnaround times
• Support production of internal and external reports and operation of controls (aged report, static report, purge report, diary, etc.)
• Contribute to the Company’s profitability by ensuring that claims are handled appropriately, subrogation opportunities are maximised, and expenses are properly controlled
• Experience in a claims handling role with a focus on first party specialty claims (any lines including aviation, marine and energy)
• Experience of using ECF, Knowledge of the Microsoft Office suite and other claims related software (e.g., Sequel and Trax)
• Able to communicate and negotiate effectively at all levels
• Ability to work in a fast-paced environment, quickly identify and solve problems