Responsibilities
- Manage a full administrative service for the Consultants, designated medical staff and Specialist Nurses and provide an efficient and effective secretarial service.
- Act as first point of contact for all forms of communication for the Consultants and their team.
- Monitor the timetable of the consultant team, taking an overview of the co‑ordination of inpatient and outpatient commitments.
- Communicate appointment and admission related information to patients and/or carers.
- Support the administrative pathway ensuring patients are seen within the mandatory waiting time targets.
- Assist the Paediatric Consultants with administration and clerical duties relating to the day‑to‑day running of the Paediatric Department, including recording of statutory data, training and rotas.
- Manage and prioritise own workload and work independently.
- Type complex medical documents.
- Provide advice and assistance to patients, dealing with them in a sensitive, diplomatic and confidential manner.
- Ensure any medical team requested clinic template changes are agreed with appropriate Divisional Manager/Operational Manager and actioned by the appropriate department.
- Advise relevant departments of Consultant and team members annual and study leave arrangements to ensure that relevant adjustments are made to clinic templates and theatre schedules.
- Act as a focal point for both medical and non‑medical visitors and telephone enquiries to the department.
- Use the patient administration system and patient management system and all appropriate aspects of Microsoft Office for updating and extracting patient information on a daily basis.
- Co‑ordinate professional diaries for key staff.
- Co‑ordinate multidisciplinary departmental meetings and relevant documentation, arranging sponsorship, travel arrangements etc. Produce presentations as required.
Qualifications & Experience
- Previous secretarial/administration experience is essential and knowledge of medical terminology is desirable.
- Strong typing skills, capable of typing complex medical documents.
- Ability to work independently and without supervision.
- Experience using patient administration systems and Microsoft Office tools.
Working Hours
Part time basis of 15 hours per week.
Additional Information
- Flexible working options are available.
- Disclosure and Barring Service checks will be performed as part of the recruitment process.
- Skilled Worker visa sponsorship is available for eligible candidates.
- UHSussex reserves the right to close the role early if we receive a high volume of applications.
Candidate Information Pack
For more details, please refer to the Candidate Information Pack available at https://www.uhsussex.nhs.uk/resources/candidate-information-pack.