Special Projects Officer

Newlon Housing Trust; Liverpool; On-site; GBP 43,000; Full time

Job summary

A charitable housing association in Liverpool seeks a Special Projects Officer to assist in managing major remedial works projects, focusing on fire safety. The role involves significant project management and resident liaison, with responsibilities from initial investigations to potential court actions for financial recovery. You will enjoy excellent benefits, including 27 days holiday and a non-contributory pension, working in a modern office near Tottenham Hale transport links.

Benefits

27 days holiday

Non-contributory pension

Flexi scheme

Qualifications

• Significant background supporting management of large programmes and projects.
• Experience in resident liaison on complex refurbishment projects.
• Strong report writing and performance reporting skills.

Responsibilities

• Assist the Special Projects Manager in major remedial works.
• Provide end-to-end project management for defects rectification.
• Develop and maintain relationships with residents.

Skills

Project management

Resident liaison

Report writing

Diary management

Database management

Job description

Special Projects Officer

Salary: £42,919 per annum, plus up to 5% Performance Related bonus

Contract: Full-time, permanent

Location: Hale Village, London, N17

Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.

We have a great opportunity for someone with a good track record of assisting and supporting construction project management to support our Special Projects Manager with the development, management and control of major remedial works projects, with a strong focus on both internal and external fire safety, as well as other latent defects.

You will also provide Newlon and its residents with a cost effective, high quality, customer focused major defects rectification programme, providing end-to-end project management, from initial investigations right through to potential Court action to recover financial losses.

Taking the lead in resident liaison work, you will also develop trust by building and maintaining relationships with residents affected by the Special Projects work streams and ensure they are proactively kept informed about planned work.

You’ll already have a significant background of supporting the management of large programme and project delivery, often working on multiple projects at the same time. This will include supporting the management of consultants, contractors and solicitors.

In addition, you’ll have considerable diary management, report writing and performance reporting skills, combined with substantial working knowledge of resident liaison work on large scale, complex refurbishment projects, developing and managing programmes of resident involvement and engagement, as well as database management.

In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.

For further information and details of how to apply, please visit our website: www.newlon.org.uk/vacancies

Closing date: 23:59 on Sunday 11 January 2026.

Interviews will be held at the Newlon Head Office on Monday 19 January 2026.

Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK.

No agencies please.