Speak Up Manager: Risk & Investigations Lead

LegalAndGeneral; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading financial services group is seeking a Speak Up Manager to enhance the speak up culture within the organization. The role involves maintaining and managing a robust speak up framework, coordinating investigations, and ensuring adherence to regulatory standards. Candidates should have strong knowledge of whistleblowing frameworks and experience in investigations, governance, and communication. The position offers flexible working options to promote a healthy work-life balance, highlighting the firm's commitment to employee wellbeing.

Benefits

Performance-related bonus plan

Generous pension contribution

Life assurance

Healthcare Plan (permanent employees only)

At least 25 days holiday

Flexible working options

Electric car scheme

Employee discounts

Qualifications

• Strong knowledge of whistleblowing frameworks across the UK and other jurisdictions.
• Experience conducting detailed employee conduct investigations and producing high-quality reports.
• Experience supporting or reporting to senior committees and managing governance requirements.
• Strong written and verbal communication skills, with the confidence to present to senior audiences.
• High attention to detail with the ability to manage sensitive information appropriately.
• Ability to exercise sound judgement and deliver practical, balanced solutions.
• Strong relationship-building skills with the ability to work effectively across teams.
• Knowledge of financial services sectors such as insurance, investment management or retirement products.

Responsibilities

• Maintaining and updating Speak Up policies and procedures to ensure alignment with legal and regulatory requirements.
• Managing and coordinating speak up investigations and misconduct reporting processes across the Group.
• Supporting the promotion of speak up arrangements to ensure colleagues understand reporting and escalation routes.
• Collating speak up analytics and preparing insightful reporting for committees, boards and senior stakeholders.
• Supporting the operation and governance of the Speak Up Committee, including secretariat activities.
• Ensuring the accuracy, integrity and confidentiality of speak up records within the case management system.
• Embedding consumer duty considerations into speak up policies to support good customer outcomes.
• Working closely with internal stakeholders to provide oversight, advice and continuous improvement to speak up processes.

Job description

A leading financial services group is seeking a Speak Up Manager to enhance the speak up culture within the organization. The role involves maintaining and managing a robust speak up framework, coordinating investigations, and ensuring adherence to regulatory standards. Candidates should have strong knowledge of whistleblowing frameworks and experience in investigations, governance, and communication. The position offers flexible working options to promote a healthy work-life balance, highlighting the firm's commitment to employee wellbeing.