SPACE AND FACILITIES ASSISTANT (PART-TIME) (2 POSTS)

The University of Liverpool; Liverpool; On-site; GBP 23,000 - 26,000; Part time

Job summary

An academic institution in Liverpool is seeking a part-time Space and Facilities Assistant to enhance the library's environment. The role involves maintaining safety, contributing to user experience, and delivering excellent customer service. Candidates should possess strong communication skills and a commitment to teamwork. This is a hands-on position with responsibilities including monitoring public areas and liaising with external contractors. Applications are encouraged from diverse backgrounds.

Qualifications

• Ability to communicate effectively with colleagues across various shift patterns.
• Experience in maintaining a safe environment in public spaces.
• Commitment to delivering excellent customer service.

Responsibilities

• Contribute to the development of library spaces to enhance user experience.
• Monitor the safety of the building, reporting any health and safety issues.
• Patrol public areas to ensure appropriate use of facilities.

Skills

Customer service

Communication

Teamwork

Attention to detail

Job description

Overview

THE UNIVERSITY OF LIVERPOOL

DIRECTORATE OF EDUCATION

LIBRARY, MUSEUMS AND GALLERIES

LIBRARY

SPACE AND FACILITIES ASSISTANT (PART-TIME) (2 POSTS) – GRADE 3

£23,061 - £25,804 pa (pro rata)

It is an exciting time to join Libraries, Museums and Galleries as we are recruiting for our Customer Experience Team in the Libraries.

As Space and Facilities Assistant, you will join a welcoming, high-performing team to provide a customer focused, high-quality service and environment to library users.

This is a key, hands-on role undertaking a range of duties to maintain a safe and comfortable environment in our library buildings.

You will play an active part in contributing to the development of student focused services and spaces as part of our front-line team.

Responsibilities

• Contribute to the development of all library spaces to enhance the user experience and maintain a safe environment.
• Communicate effectively with all colleagues across various shift patterns to ensure a consistent service delivery and a safe working environment and facilities.
• Participate in relevant training including Manual Handling, First Aid and Fire Warden responsibilities.
• Patrol all public areas of the library to ensure appropriate use of facilities and equipment, follow-up building and maintenance issues and help to maintain a safe, clean and tidy environment.
• Monitor the safety of the building and facilities, reporting any health and safety issues.
• Act as a point of contact for external contractors to support building works.
• Prepare spaces and furniture in preparation for meetings and events.
• Respond to and act on fire alarm and exit activations, taking appropriate action.
• Carry out fire system tests, maintain fire records and carry out appropriate checks on fire doors, emergency lighting and fire alarms.
• Open and close library buildings, when necessary, ensuring appropriate alarm systems are set.
• Liaise with other departments and external agencies to help maintain safety and security in library buildings.
• Monitor printers / photocopiers responding to any issues including checking stock of paper.
• Provide excellent customer service and support responding to building and maintenance issues from colleagues and library users.

If you thrive on working as part of a team and want to play a key role in delivering a great customer experience, then please apply.

Please state the hours of the role you are interested in being considered for when submitting your application.

Interviews are anticipated to take place in January 2026, subject to change.

Commitment to Diversity

The University of Liverpool is committed to enhancing workforce diversity. We actively seek to attract, develop, and retain colleagues with diverse backgrounds and perspectives. We welcome applications from all genders/gender identities, Black, Asian, or Minority Ethnic backgrounds, individuals living with a disability, and members of the LGBTQIA+ community.

Job Ref: 102833 Closing Date: 18 December 2025

For full details and to apply online, please visit: https://recruit.liverpool.ac.uk