Spa Therapist

Norton Park Hotel, Spa & Manor House; Winchester; On-site; GBP 20,000 - 30,000; Full time

Job summary

A luxury hotel and spa venue located in the UK is seeking an experienced Spa Therapist to deliver exceptional treatments and create a relaxing atmosphere for guests. This role requires an NVQ Level 3 qualification and offers a variety of benefits such as free health club membership, professional training support, and retail commission on product sales. Join a committed team in a beautiful environment, dedicated to guest satisfaction and professional development.

Benefits

Elemis uniform provided

15% retail commission

Free health club membership

Training support with course fees

Discounts across The QHotels Collection

Employee Assistance Program

FREE parking

Qualifications

• Must have NVQ Level 3 or equivalent beauty/spa qualification.
• Experience as a Spa Therapist is desirable but not essential.
• Knowledge of Elemis & Jessica Nails is a bonus.

Responsibilities

• Create relaxing experiences for guests, providing various treatments.
• Advise clients on the best products for their needs.
• Sell retail products and book additional treatments.

Skills

Experience as a Spa Therapist

Knowledge of Elemis products

Customer service skills

Education

NVQ Level 3 (or equivalent)

Job description

Job description

Are you a level 3 experienced Spa Therapist with a passion for providing an outstanding guest experience?

Are you looking for a clear development pathway for your career?

The important stuff:

• Elemis uniform provided
• 15% retail commission scheme for product sales
• A clear development pathway
• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND......much, much more!

What will I do?

Create a relaxing experience for the guest whether they are attending as a hotel guest or on a spa break, deliver a variety of treatments and using your expertise, advise on the best products for the guest. You will sell a variety of products from our retail offer as well as upselling or booking guests in for additional or further treatments. You'll attend regular training with our Elemis Ambassadors across the group to perfect your skills!

Is this the role for me?

• NVQ Level 3 (or equivalent) beauty / spa qualification
• Previous experience as a Spa Therapist is desirable, not essential
• Elemis & Jessica Nails knowledge and experience would be a bonus!

Spa Opening Times: Monday - Sunday: 10:00am - 18:00pm Health Club Opening Times: Monday - Friday 10:00am- 18:00pm| Saturday & Sunday: 7:00am - 19:30pm

Curious to find out more?

Norton Park Hotel, Spa & Manor House is a 4*, 165-bedroom property, located in Sutton Scotney, just outside Winchester. Our hotel has Scene restaurant and bar & lounge, a terrace, and we offer afternoon tea, private dining and meetings & event spaces as well as a separate Manor House. The leisure facilities include a pool, a gym, steam room, sauna, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.