Spa Therapist

The Belfry Hotel and Resorts; Sutton Coldfield; On-site; GBP 25,000 - 30,000; Full time

Job summary

A luxury hotel and resort in Sutton Coldfield is seeking a Spa Therapist to deliver high-quality treatments using top products. The ideal candidate should have an NVQ Level 3 and a passion for providing exceptional customer service. Training will be provided for newly qualified therapists. Benefits include flexible contracts, wellness programs, and excellent development opportunities.

Benefits

Discounted gym membership

Team social events

Free meals on shift

Live-in accommodation for up to 3 months

Relocation bonuses

Annual awards

Qualifications

• Must be an experienced Spa Therapist or willing to undergo training.
• Must hold NVQ Level 3.
• Experience with ESPA treatments is preferred.

Responsibilities

• Deliver personalized treatments to clients.
• Provide luxurious and relaxing spa experiences.
• Participate in training programs to enhance skills.

Skills

Experience in Spa Therapy

Customer Service

NVQ Level 3

Knowledge of ESPA treatments

Education

NVQ Level 3 in Beauty Therapy

Job description

Overview

About the role

We have the option for a contracted role or a casual contract, depending on your requirements. Our Spa Therapists are a lovely supportive team, who are passionate about delivering personalised treatments in beautiful surroundings. We offer a range of ESPA treatments to a diverse mix of clients, and our team love making their experience special. We are looking for someone who will enjoy delivering luxurious and relaxing treatments with a personal touch, using top quality products and ingredients. We also provide up to 12% commission on product sales, as well as running regular product and treatment incentives.

About you

Our ideal candidate will be an experienced Spa Therapist, although we can offer training and support for newly qualified Therapists. You will need to hold an NVQ Level 3. All Spa Therapists are given essentials ESPA training with our in-house ESPA trainer, as well as Advanced ESPA training which is run by our ESPA supplier and also therapists will be given ORLY training.

Benefits

• Belfry Benefits
  • Wellness – Discounted gym membership and access to team-led fitness sessions, such as our Belfry running club
  • Team social events throughout the year
  • Belfry-wide wellness programme with external speakers, focusing on ‘mind, body & soul’
  • The Burnt Chef Project partnership, offering unlimited, fully-funded counselling and mental health support
  • Wagestream access to all employees – track earnings, saving accounts, and access to wages when you want
  • Healthcare schemes: life assurance, 24-hour GP, health cash-plans
  • Employee Assistance Programme
  • The Belfry is committed to the Hotelier’s Charter, demonstrating our commitment to our people

• Showing some appreciation
  • Long service awards
  • Additional paid holiday for long service
  • Reward Vouchers
  • Free meals on shift in our canteen
  • Annual Belfry awards
  • Team appreciation events
  • Fantastic resort discounts across restaurants, bars, retail, and golf
  • Bed & Breakfast from £35 per room
  • Free staff parking
  • Subsidised taxi service for those who don’t drive
  • Live-in accommodation for up to 3 months
  • Relocation bonuses

• Learning & Development
  • Excellent training and career opportunities
  • Internal career pathways programmes
  • Access to The Belfry Campus Learning
  • Commitment to developing our team through apprenticeship programmes

• Making a difference
  • Belfry ESG committee, dedicated to delivering an environmentally sustainable business
  • Supporting industry, local and national charities
  • Pledges made on ‘Make Good Grow’, offering our team’s expertise and support to good causes