Spa Therapist

The Retreat Elcot Park; Newbury; On-site; GBP 22,000 - 26,000; Full time

Job summary

A luxury hotel and spa is seeking an enthusiastic Spa Therapist to provide exceptional guest services and professional treatments. The ideal candidate should have or be working towards relevant qualifications in Spa or Beauty Therapy. Opportunities for training and development, along with a range of employee benefits, including generous holiday and discounted hotel rates, are offered. Join a dedicated team that prides itself on providing a brilliant guest experience.

Benefits

Generous salary and tronc

Personalised training and career paths

Discounted restaurant and hotel rates

28 days’ holiday + birthday off

Team recognition and awards

Flexible scheduling

Complimentary team meals

Access to accredited qualifications

Qualifications

• Ability to greet guests warmly and professionally.
• Experience in providing consistent professional treatments.
• Knowledge of hygiene, health, and safety procedures.

Responsibilities

• Ensure treatment rooms are maintained and clean.
• Stay updated on hotel services and products.
• Promote spa treatments and services actively.

Skills

Guest-focused service

Professional treatments

Flexibility with schedule

Positive attitude

Education

Relevant qualification in Spa or Beauty Therapy (Level 3 preferred)

Job description

Social network you want to login/join with:

We are looking for a highly motivated professional Spa Therapist to join our Spa team at The Retreat, Elcot Park located in West Berkshire.

Our 55-bedroom hotel has been transformed to offer bespoke designed bedrooms, two new exciting restaurant concepts, a state of the art spa with hot and cold tubs on the lawn, and many more experiences to offer our guests in the heart of the Berkshire countryside.

We can offer you:

• An amazing opportunity of joining and being part of a very exciting adventure.
• An excellent starting salary or hourly rate, plus generous tronc to top up your monthly earnings.
• Access personalised training, buddy programmes, clear career paths and genuine opportunities for your development.
• Discounted rates across our restaurants and hotels for you, family and friends to enjoy.
• Wagestream - access up to 40% of your pay before pay date, and save directly from your salary.
• 28 days’ holiday + birthday off (including Bank Holidays).
• Team recognition programme to celebrate your achievements.
• Referral bonus scheme for recommending top talent - earn up to £300.
• Flexible scheduling without split shifts.
• Complimentary team meals on shift.
• Long Service Awards - lunches for two with all the trimmings, complimentary room stays with breakfast and dinner, theatre tickets to the Lion King, and so much more.
• Industry supplier trips and visits, as well as access to masterclasses and workshops.
• Flexibility to move across our Group, as you develop with us.
• Access to apprenticeships and accredited qualifications up to Level 3.

You will:

• Greet guests in a warm and friendly manner and provide a professional, guest-focused
  service.
• Provide consistent professional treatments in accordance with protocol and accepted certification practices.
• Be flexible with your schedule, supporting the needs of the Spa.
• Ensure all equipment are maintained to the highest standard, whilst following guidance on products to support with cost management.
• Stay up to date with general hotel knowledge and understanding of all services and products we can offer to guests.
• Perform preparation work, properly clean, restock, and reset our treatment rooms as required.
• Actively promote the Spa, treatments, services and retail, as well as programs, promotions and/or discounts available.
• Provide accurate, appropriate and immediate responses to all requests by guests.
• Maintain a positive attitude and contribute toward a quality work environment.
• Regularly attend, participate in and support training and staff meetings for the Spa.
• Have a relevant or be working towards a qualification in Spa or Beauty Therapy (Level 3 preferred).
• Ensure all Hygiene, Health and Safety procedures and legislation is adhered to.
• Represent
  Signet Collection at all times, maintaining a professional appearance, adhering to grooming standards.

At Signet Collection, we believe that our appearance reflects the luxury and elegance our guests expect when they stay with us. As you consider joining our team, we want to remind you of the importance of presenting yourself in a way that reflects our style of hospitality; warm, charming, and polished.

So, if you are dedicated to making each and every guest experience unequivocally brilliant, and have what it takes, we would love to meet you!