Spa Guest Experience Ambassador

Thwaites; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality provider in Bristol is seeking an enthusiastic Leisure Assistant to join their vibrant spa team. In this role, you will create a welcoming environment and ensure guest safety while maintaining high standards. Key responsibilities include greeting guests, upholding cleanliness, and supporting health protocols. They offer a competitive salary, flexible wage access, generous leave, and training programs, ensuring a fulfilling and supportive workplace poised for career growth.

Benefits

Competitive salary

Access to wages as earned

28 days annual leave

Health cash plan

Employee discounts

Employee Assistance Programme

Enhanced maternity/paternity pay

Training programmes

Life assurance

Qualifications

• Key player in providing a great guest experience with a warm demeanor.
• Ability to perform pool tests and operate pool plant; training provided.
• Strong commitment to maintaining safety and cleanliness standards.

Responsibilities

• Greet guests warmly and assist with inquiries.
• Ensure guest safety by following health and safety procedures.
• Maintain cleanliness and presentation of spa facilities.
• Upsell various spa products and hotel services.

Skills

Strong communication skills

Ability to remain calm under pressure

Customer service orientation

Job description

A leading hospitality provider in Bristol is seeking an enthusiastic Leisure Assistant to join their vibrant spa team. In this role, you will create a welcoming environment and ensure guest safety while maintaining high standards. Key responsibilities include greeting guests, upholding cleanliness, and supporting health protocols. They offer a competitive salary, flexible wage access, generous leave, and training programs, ensuring a fulfilling and supportive workplace poised for career growth.