Solutions Architect

Together AI; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A research-driven AI company is seeking a Solutions Architect to support strategic customers in developing innovative applications using Generative AI. This role requires over 5 years of customer-facing technical experience, strong AI and ML knowledge, and the ability to convey complex ideas to non-technical stakeholders. You will be deeply involved in project ideation and execution, collaborating with sales to drive customer success and providing critical feedback to product teams. Join a passionate team to shape the future of AI infrastructure.

Qualifications

• 5+ years in a customer-facing technical role with 2+ years in pre-sales.
• Strong understanding of GPU technologies and HPC environments.
• Ability to explain complex concepts to non-technical stakeholders.

Responsibilities

• Act as a technical advisor to strategic customers.
• Run complex demonstrations of Together’s solutions.
• Collaborate with sales to qualify new prospects.

Skills

Customer-facing technical role experience

Excellent communication skills

Knowledge of AI and ML

Strong understanding of open source LLMs

Ability to manage multiple projects

Job description

About the role

As a Solutions Architect at Together AI, you will work with customers and prospects to create business value through Generative AI applications. Solutions Architects at Together are trusted advisors to our customers that evaluate, identify and demonstrate how Together can solve their AI needs. As key contributors to our sales organization, Solution Engineers add tremendous value to the customer journey and directly impact company growth and revenue. This is an exciting opportunity for a deeply technical professional passionate about AI and customer success to make a significant impact in a fast‑paced, innovative environment.

Responsibilities

• Act as a technical advisor to our most strategic customers, deeply embedding with them to support the ideation and development of innovative applications using OSS models on Together AI
• Run complex demonstrations and POCs of Together’s entire stack, including both hardware and software solutions
• Collaborate with sales to qualify new prospects and support existing customers along their journey to build cutting‑edge Generative AI solutions
• Build and maintain strong relationships with customer leadership and stakeholders, ensuring the successful deployment and scaling of their applications
• Deliver high‑value feedback to our Product, Engineering, and Research teams, ensuring our platform continues to evolve to meet customer needs
• Build educational content and tooling for both internal and external use around Together’s solutions (i.e., playbooks, blogs, demos, etc.)

Qualifications

• 5+ years of experience in a customer‑facing technical role with at least 2 years in a pre‑sales function
• Excellent communication and interpersonal skills, with the ability to explain complex technical concepts to non‑technical stakeholders.
• Ability to consult with new and existing customers to map business needs to technical solutions
• Strong technical background, with knowledge of AI, ML, GPU technologies and their integration into high‑performance computing (HPC) environments.
• Strong understanding of training, fine‑tuning and inference in the context of open source LLMs
• Strong sense of ownership and willingness to learn new skills to ensure both team and customer success.
• Ability to operate in dynamic environments, adept at managing multiple projects, and comfortable with frequent context switching and prioritization.

About Together AI

Together AI is a research‑driven artificial intelligence company. We believe open and transparent AI systems will drive innovation and create the best outcomes for society, and together we are on a mission to significantly lower the cost of modern AI systems by co‑designing software, hardware, algorithms, and models. We have contributed to leading open‑source research, models, and datasets to advance the frontier of AI, and our team has been behind technological advancement such as FlashAttention, Hyena, FlexGen, and RedPajama. We invite you to join a passionate group of researchers in our journey in building the next generation AI infrastructure.

Together AI is an Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more.

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