Responsibilities
Accountable for running an individual caseload.
- Providing support, guidance and assistance to the team to deliver outstanding service to clients.
- Contributing to proactive and commercial case management and progression across the team.
- Supporting the Team Leader/Head of Department in ensuring the delivery of the team's financial and performance KPIs.
- Effective and thorough time recording.
- Discussing and agreeing case tactics and planning with the Team Leader/Head of Department and members of the team.
- Identifying and driving cases which are ready for LOC, settlement and service within the team.
- Working with the team to ensure that relevant information is being collected and collated to enable the progression of the case.
- Managing a caseload in a proactive commercial manner.
- Co‑ordinating the progression of cases with all internal and external parties.
- Drafting legal documentation including LOC and letters of instruction.
- Negotiating settlement and issuing and servicing proceedings as required.
- Litigating claims as required.
- Overseeing the documentation and correspondence produced by the team.
- Advising the team on any technical issues arising from their cases with support from Team Leader/Head of Department.
- Attending conferences with counsel, meetings with clients and court outside standard hours when necessary.
- Participating in business development activities and contributing ideas and articles.
Qualifications
- Recent experience of handling a case load.
- 5 years+ PQE or equivalent experience working in Clinical Negligence.
- Excellent organisational and time management skills.
- Excellent communication and drafting skills.
- Excellent IT skills, especially in Microsoft Office packages, Proclaim and Excel.
- Excellent attention to detail.
- Strong commercial awareness within a legal environment.
- Ability to work well with junior team members, providing coaching and mentoring.
- Flexible and willing to commit to achieving results and meeting deadlines.
- Excellent client care skills.
- Resilient and experienced in managing challenging situations.
- A full clean driving licence is desirable.
Benefits
- 35 hours working week.
- Bonus scheme (subject to targets being met).
- 35 days holiday a year including bank holidays and Christmas Closure, with the option to purchase up to 3 extra days a year. Long service award of 3 days after the 5th, 7th and 9th full year of employment.
- Pension scheme with tax‑efficient salary sacrifice option.
- Life Assurance Policy.
- Medicash policy to cover some dental, optical and other medical expenses.
- Company sick pay.
- Enhanced Maternity, Paternity and IVF schemes.
- Flexible, agile working environment with a positive work‑life balance.
- Varied calendar of funded company social events.
- Monthly voucher awards for winning nominees.
- A genuinely supportive and friendly culture.
- Ongoing training and professional development opportunities.
About Fletchers Group
At Fletchers Group, we’re more than just a law firm - we’re a team united by purpose. We specialise in personal injury and clinical negligence law with outstanding rankings in The Legal 500 and Chambers & Partners. Our hybrid and flexible working practices ensure a supportive environment, and we are proud of our inclusive culture and commitment to diversity and equality.