Solar Technical Service Engineer

ZipRecruiter; England; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading solar energy solutions provider in the UK is seeking an experienced candidate for inverter installation and customer support. This role requires a Bachelor's degree in Electronics or a related field and a minimum of 5 years in the solar industry. The ideal candidate should be a self-motivator, fluent in English, and willing to travel frequently. Join us in creating clean energy solutions.

Qualifications

• Minimum of 5 years of related experience in the solar industry.
• Energetic professional who may travel 50% or above per year.
• Fluent English required.

Responsibilities

• Provide inverter installation instruction and maintenance training.
• Answer consulting phone calls and reply to e-mails for customer support.
• Perform remote or onsite inverter troubleshooting as needed.
• Collect and report after-sales support cases data.

Skills

Self-motivator

Good communicator

Problem solver

Education

Bachelor or above in Electronics and Electrical

Job description

Overview

Job Description

Looking for an experienced and energetic professional interested in joining a fast-growing and diverse team aimed at provide better Smart Energy solutions to our customers. The individual should be self-driving, responsible, a quick learner and a problem solver. If you are this unique individual, we’d love to meet you.

Responsibilities

1. Inverter installation instruction and maintenance training;
2. Answering consulting phone calls, Reply the e-mails for customer support;
3. Remote or onsite inverter troubleshooting. Inverter replacement, defect inverter troubleshooting and able to do site visit when needed.
4. Collect clear after-sales support cases Data and report to the leader.
5. Other teamwork assigned by the team leader.
6. Having knowledge of String Inverter, Hybrid Inverter and Utility Based Projects adding advantage.
7. Responsible for after-sales support activity in Particular Region.

Qualifications

• Bachelor or above holders in Electronics and Electrical or other related majors
• Self-motivator with a minimum of 5 years of related experience in the solar industry is a must
• Energetic professional who may travel 50% or above per year
• Good communicator with fluent English

Who We Are

Shenzhen SOFARSOLAR Co., LTD. , founded in 2013, is a high-tech enterprise integrating R&D, manufacturing, sales and marketing. The core products cover a wide range of inverters including grid-tied inverters (1kW-255KW), hybrid inverters (3-20KW), and multiple green power storage solutions. We own three R&D centers respectively located in Shanghai, Shenzhen, and Wuhan and two major manufacturing bases. Our PV&storage products are sold in more than 80 regions worldwide.

Rewards

• The TOP 5 string inverter for the Chinese enterprise brand
• Chinese Distributed Photovoltaic Outstanding Contribution Enterprise
• The world's leading energy storage system solutions provider
• The "TOP Brand PV Inverter" issued by EUPD in multiple countries

Create clean energy and lead a green life. Welcome to join us!