Software Trainer

Damia Group Ltd; Remote; GBP 25,000 - 30,000; Full time

Job summary

A leading software company in the UK is seeking a Software Trainer to deliver training sessions and support clients in maximizing software capabilities. This field-based role requires a passion for technology and exceptional customer service. Key responsibilities include conducting on-site demonstrations, crafting training resources, and representing the company at trade shows. Candidates must have strong communication skills and a full driving license, with a competitive salary and commission structure offered.

Qualifications

• Proactive drive to deliver effective training to learners.
• Ability to communicate technical concepts to non-technical users.
• Full clean driving licence and access to a vehicle.

Responsibilities

• Deliver training sessions for clients.
• Conduct software demonstrations.
• Craft training resources.
• Provide feedback to development team.
• Represent the organisation at trade shows.
• Maintain high customer service standards.

Skills

Exceptional customer service delivery

Effective training delivery

Clear communication of technical concepts

Problem-solving abilities

Excellent verbal communication

Process improvement

Approachable manner

Adaptability

Knowledge of current IT technologies

Job description

Software Trainer (Regional)

Up to £29,700 per annum + commission. Field‑based role covering three regions.

Locations

• East Anglia, London and Home Counties
• West County, South Wales and South Coast
• Midlands, Mid/ North Wales, Lincolnshire and South Yorkshire

Travel Expectations

Up to 4 days a week on the road, typically around 2 days a week depending on business requirements.

About the Company

We are recruiting on behalf of a Software Company that has been a leader in dental practice management software for over 35 years, providing cutting‑edge technology to dental practices across the UK and Ireland.

The Role

As a Software Trainer you will be a pivotal part of the company’s operations, delivering engaging training sessions, providing hands‑on support, and acting as a product expert to ensure clients extract maximum value from our software.

Key Responsibilities

• Deliver engaging training sessions for new and existing clients.
• Conduct on‑site and remote demonstrations of the software.
• Collaborate in crafting comprehensive training resources.
• Provide valuable feedback to the development team to enhance the software.
• Represent the organisation at trade shows throughout the year.
• Uphold an unparalleled standard of customer service.

Key Skills and Experience

• Dedication to delivering exceptional customer service.
• Proactive drive to deliver effective training to all learners.
• Clear and accessible communication of technical concepts to non‑technical users.
• Quick thinking and problem‑solving abilities.
• Excellent verbal and written communication skills.
• Improvement and creation of internal processes.
• Approachable and friendly manner.
• Flexibility to adapt to daily tasks and collaboration across multiple departments.
• Good working knowledge of current IT technologies.

Travel and Driving

Due to the travelling nature of the role, successful candidates will require a Full clean driving licence and access to a vehicle.

EEO Statement

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.