Software Engineer

ITHR Group plc; Greater London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A legal tech firm in Greater London is searching for a Case Management Software Developer to enhance and support their legal case management software system. The ideal candidate will possess experience with legal case management systems and strong problem-solving skills. Responsibilities include maintaining the system's functionality, troubleshooting issues, and working collaboratively with colleagues. This role offers competitive salary and benefits including profit-share schemes and comprehensive holiday policies.

Benefits

Competitive salary with annual review

Annual tax-free profit-share scheme

25 days holiday plus birthday

Company pension scheme

Group Life Insurance

Enhanced Company Sick Pay

Medicash Health Cash Plan

Qualifications

• Experience with legal case management systems, workflows, or low-code platforms.
• Strong problem-solving skills with a structured, solution-focused mindset.
• Excellent written and verbal communication skills.

Responsibilities

• Enhance and maintain case management system scripts and functionality.
• Troubleshoot scripting issues via help desk logs.
• Design system enhancements based on business needs.
• Develop solutions using the bespoke IDE.
• Create and maintain document precedent templates.

Skills

Experience with legal case management systems

Strong problem-solving skills

Excellent written and verbal communication skills

Organised and reliable

Ability to simplify complex technical issues

Passion for delivering high-quality service

Ability to meet strict deadlines

Self-motivated and proactive

Job description

Do you enjoy solving problems, building smart solutions, and helping people get the best out of technology? We’re looking for a Case Management Software Developer to play a key role in enhancing and supporting a legal case management software system.

This is an opportunity to combine your technical expertise with real‑world impact—helping colleagues deliver exceptional client care while ensuring systems remain efficient, secure, and future‑ready.

What’s on Offer

• Competitive salary with annual review
• Annual tax-free* profit-share scheme
• 25 days holiday plus birthday, ex‑gratia day, UK Bank Holidays, and long service awards
• Company pension scheme (4% employer / 4% employee via salary sacrifice)
• Group Life Insurance (3x annual salary)
• Enhanced Company Sick Pay
• Additional employee benefits including :
• Medicash Health Cash Plan
• Financial health and wellbeing support
• Annual employee credit towards legal fees
• Salary sacrifice schemes

Key Responsibilities

• Enhance and maintain case management system scripts, functionality, and integrations
• Troubleshoot and resolve scripting issues via help desk logs
• Design and specify system enhancements based on business needs
• Develop solutions using the system’s bespoke IDE and external tools where appropriate
• Create and maintain document precedent templates tailored to user requirements
• Participate in code reviews to ensure high standards of security and maintainability
• Proactively address technical debt and legacy issues
• Coordinate testing of updates with key stakeholders
• Manage case management system administration (e.g., users, permissions, branches)
• Support end users with queries, ensuring smooth and efficient use of the system
• Collaborate with team members and provide coverage where needed
• Ensure compliance with regulatory and quality standards (e.g., SRA, Lexcel, SARs)

What You’ll Need

• Experience with legal case management systems, workflows, or low‑code platforms
• Strong problem‑solving skills with a structured, solution‑focused mindset
• Excellent written and verbal communication skills
• Organised and reliable, with an eye for detail
• Ability to simplify and explain complex technical issues
• Passion for delivering high‑quality service and support
• Able to meet strict deadlines and juggle multiple tasks
• Self‑motivated, proactive, and eager to grow professionally

This role is ideal for someone who thrives in a collaborative, forward‑thinking environment and is passionate about supporting legal professionals through smart, well‑designed technology.