Soft Services Manager

Staffline; United Kingdom; On-site; GBP 80,000 - 100,000; Full time

Job summary

A local facilities management firm is seeking a motivated Soft Services Manager to join their team. This role involves managing operations across multiple locations, ensuring compliance with health and safety standards, and maintaining strong relationships with stakeholders. The ideal candidate will have experience in a similar role, excellent communication skills, and relevant qualifications such as a degree in buildings or construction management. A driving license is needed as a company vehicle will be provided for travel.

Benefits

Competitive pay rate and benefits package

Full training and support

Qualifications

• Experience within a similar field and understanding of legal requirements.
• Familiarity with legislation such as Health and Safety at Work Act, Fire Safety Regulations, COSHH.
• Ability to maintain health, safety, and well-being standards.

Responsibilities

• Build strong internal and external relationships to achieve business goals.
• Manage daily operations and ensure compliance with quality and safety standards.
• Deliver regular KPI reporting on compliance and operational efficiency.

Skills

Outstanding communication skills

Attention to detail

Flexibility

Education

HND/Degree in Buildings or Construction Management

IOSH General Certificate

Job description

JOB DESCRIPTION

Soft Services Manager

Brightwork is seeking a motivated and dedicated Soft Services Manager to join their client's Facilities team, working for an organisation that dedicates itself to supporting the needs of others.

A local business operating across many small communities in Moray and Inverness-shire, you will work between different locations, working Monday to Friday. A driving license is essential, although you will be provided with a company vehicle to travel between locations.

We are looking for a candidate with outstanding communication skills and a keen eye for detail-qualities that are vital for maintaining the health, safety, and well-being of everyone in the facilities under your care.

Your Time at Work

• Build strong internal and external relationships to achieve business goals.
• Prioritise programmes of work.
• Looking after daily operations.
• Ensuring Quality, Health & Safety, ESG standards are met and exceeded.
• Ensure reliable, customer-focused reactive maintenance services.
• Maintain accurate building condition records and compliance documentation.
• Deliver regular KPI reporting on compliance, maintenance, and operational efficiency.
• Understand legislative requirements.

Our Perfect Worker

• A mature outlook and a great team player.
• Keen eye for detail.
• Have excellent communication skills.
• Experience within a similar field and understanding of legal requirements.
• Flexibility.
• Relevant Qualifications & Experience.
• HND/Degree in Buildings or Construction Management (or equivalent experience).
• IOSH General Certificate (desirable).
• Familiarity with legislation such as the Health and Safety at Work Act, Fire Safety Regulations, COSHH, CDM2015, and environmental compliance.

Key Information and Benefits

• Working Monday to Friday.
• Competitive pay rate and benefits package.
• Full training and support.

REF 1ELG