Social Media & Content Executive

Talktalk; City Of London; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading telecommunications company in London seeks a Social Media Manager to drive engagement and build relationships in social media channels. The role includes content creation, community management, and trend engagement. The ideal candidate is a self-starter with experience in social media roles and a passion for creating engaging content. This position offers a flexible hybrid working model and various employee benefits.

Benefits

Flexible hybrid working

Generous holiday package

Private healthcare

Life event gifts

Free broadband for all employees

3 paid volunteering days a year

Big retail and leisure discounts

Qualifications

• Experience in a social media role, abreast of the latest social media trends.
• A content creator yourself, able to create engaging content using just a mobile phone.
• A self-starter, able to run social media channels.

Responsibilities

• Deliver against our social media platform strategy to drive engagement.
• Create socially native content tailored to individual platforms.
• Develop content to engage our corporate audience on LinkedIn.
• Community management and fostering positive engagements.

Skills

Social media management

Content creation

Community management

Job description

Overview

Its 1 year FTC. Reporting to the Senior Social Media Manager, you'll be responsible for driving engagement with and building positive relationships with both customers and prospects in social media channels. You'll be responsible for executing against our social media strategy across multiple platforms. You'll develop organic, socially native content to drive engagement. In a category dominated by negativity, you'll take opportunities to engage with consumers in social channels and drive positive interactions.

As a recognised Top 50 Inclusive Employer in the UK, we believe that diversity fuels innovation and success. We're committed to building a workplace that reflects the communities and customers we serve. At TalkTalk, inclusion is part of our DNA - we’re all 100% human, and we’ve created a culture where you can truly be yourself. We’re not your traditional 9-5. We’re a dynamic, flexible workplace, and we’re excited to hear how you like to work. Whether you thrive in collaboration, focus better at home, or prefer a bit of both - let’s make it work.

Key responsibilities

• Deliver against our social media platform strategy to drive engagement and build positive relationships with consumers and prospects.
• Create socially native content yourself, tailored to individual platforms, to drive reach and engagement organically, without the need for big media or production budgets.
• Take opportunities to jump on the latest social media trends to drive engagement with the brand.
• Develop content to engage our corporate audience on LinkedIn.
• Community management and taking opportunities to drive positive engagements both within and outside our own social channels, bringing our brand personality and tone of voice to life.

Must have / Qualifications

• Experience in a social media role, abreast of the latest social media trends.
• A content creator yourself, able to create engaging content using just a mobile phone (no big budget production companies).
• A self-starter, able to run social media channels.
• A team player - able to work collaboratively with the brand team, PR team and our social media operations/customer care team.

What We Offer

• Flexible hybrid working - with a minimum of 50% office presence to support teamwork and connection.
• Collaborative office spaces designed for creative thinking and innovation.
• Free on-site parking at our offices.
• Generous holiday package - 25 days annual leave, 3 wellbeing days, and your birthday off (plus the option to buy up to 10 more days!).
• Private healthcare for all employees.
• Competitive pension scheme and performance-related bonus opportunities.
• Free broadband for all employees.
• Life event gifts - celebrating milestones like marriages and births.
• Inclusive employee networks - open to all, supporting peer connection and thought-provoking conversations.
• Salary sacrifice scheme - save on dental, gym, and more.
• Big retail and leisure discounts.
• 3 paid volunteering days a year.