Social Media & Digital Coordinator

South East Water UK; England; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading water utility company in the UK is seeking a creative Social Media & Digital Coordinator. This role involves managing content across platforms, leading social campaigns, and utilizing analytics to optimize performance. The ideal candidate will have a strong grasp of digital trends, analytics, and the ability to create engaging content. Compensation ranges from £26,000 to £30,000 depending on experience, with various benefits including a pension scheme and flexible leave options.

Benefits

Stakeholder pension scheme

5 weeks holiday plus bank holidays

Flexible leave policy

Paid volunteering days

Cycle to work scheme

Health cash plan

Life assurance

Wellbeing benefits

Qualifications

• A strong understanding of digital marketing and social media trends.
• Experience in using analytics tools to measure campaign performance.
• Ability to create engaging multimedia content.

Responsibilities

• Plan, shoot, and edit engaging video content.
• Lead social media campaign design and innovation.
• Manage paid social budgets and A/B testing.

Skills

Knowledge of digital trends

Proficiency in Facebook Insights

Proficiency in Google Analytics

Experience with creating digital assets

Ability to communicate complex messages

Job description

Overview

We’re looking for a creative, data-driven, and proactive Social Media & Digital Coordinator to join our team.

In this role, you won't just be posting updates; you’ll be the voice of our brand across all platforms, from LinkedIn to Instagram. You will spearhead our award-winning water efficiency campaign, using behavioral science to drive real change while managing everything from high-level paid strategy to hands-on video editing.

What You’ll Be Doing

• Content Creation & Management: Plan, shoot, and edit engaging video content and graphics. You’ll manage our content calendar and oversee all accounts.
• Strategy & Innovation: Lead the design of social campaigns and drive our internal innovation strategy via the company intranet.
• Paid Social & Analytics: Oversee paid social budgets, conduct A/B testing, and dive deep into Google Analytics and native tools to report on ROI and optimise performance.
• Collaboration: Liaise with influencers, external creative teams, and internal stakeholders to hunt down the best stories the business has to offer.
• Campaign Lead: Take the reins of our water efficiency campaign, utilising our industry-leading customer segmentation research.
• Education: Act as the internal champion for social media, educating staff on best practices and assisting the digital team with customer queries.

Qualifications

• The "Social Butterfly": You’re plugged into digital trends and have a keen eye for what makes a campaign go viral.
• The Analyst: You possess an advanced understanding of Facebook Insights, Twitter Analytics, and Google Analytics.
• The Creator: You are comfortable working independently or with agencies to produce top-tier digital assets (infographics, videos, etc.).
• The Communicator: You are a proactive problem-solver who can translate complex messages into platform-specific content.
• The Techie: You understand the wider landscape, including SEO, apps, and emerging media.

Bonus Points

• Previous experience or knowledge within the water industry.

We want to be the water company people want to be supplied by and want to work for.

We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.

Benefits

• Excellent Stakeholder pension scheme, up to 10% employer contribution.
• 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.
• Flexible annual leave policy to buy or sell holiday leave.
• Paid volunteering days.
• Cycle to work scheme.
• Health cash plan.
• Life assurance.
• Wellbeing related benefits.

Recruitment

• To apply for this position, please submit your CV on our career’s website.
• It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.
• Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.

If this sounds like the opportunity you’ve been looking for, apply now!

South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.

Compensation

£26,000 - £30,000 depending on experience