Social Care Buyer

Cornwall Council; Truro; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A public sector organization in Truro is seeking an individual skilled in negotiation and effective communication for a dynamic role in social care. Responsibilities include creating care profiles, coordinating with health professionals, and ensuring proper care delivery. Training is available for those with the necessary skills. The position offers flexible working options to achieve a work/life balance and includes an attractive benefits package.

Benefits

Competitive salary

Defined benefit pension scheme

Generous annual leave entitlement

Health and wellbeing programme

Employee benefits scheme

Qualifications

• Previous experience in Social Care is desirable, training available.
• Ability to work in a pressured environment with speed and accuracy.
• Sound knowledge of IT applications and record management.

Responsibilities

• Create profile requirements for care and support plans.
• Liaise with Providers to match care capacity with needs.
• Coordinate with social workers and health professionals.

Skills

Negotiation skills

Customer care skills

Time management

Relationship building

IT applications knowledge

Numerical aptitude

Job description

The Service & Team:

The Social Care Buyers are part of three Purchasing Teams with the People Commissioning Service, part of Care and Wellbeing Directorate.

The Role:

If your skills base lies in negotiation, facilitation, effective communication and juggling competing priorities, this may be the role for you. It is a position with variety and no two days are the same.

Your day to day duties include:

• From care and support plans, creating profile requirements in a package to go out to the Provider market
• Use online CRM and other online purchasing systems and liaise directly with Providers to find and match care capacity with care needs waiting to be delivered.
• Coordinate and liaise with social worker teams, hospital staff, other health and social care professionals to support people to increase/decrease or consider alternative options for their care needs
• Help contracted Care Providers to bid on packages in areas where they have capacity
• Work with Providers to identify and optimise care capacity in particular geographical areas
• Complete the necessary administrative paperwork and audit trials around these processes

All this to help people stay independent at home and put the right care in the right place at the right time for the people of Cornwall.

There are multiple roles which could be full or part time.

This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies.

This position will be subject to a enhanced criminal record disclosure check.

Working Pattern:

The roles are usually Monday to Friday however contracts allow for working 7 days per week. Usual working hours are 37.5 hours per week 9-5. However flexible working to allow for other commitments can be discussed.

What you’ll need to succeed:

• Previous experience in Social Care would be desirable however training can be provided for people with the necessary skills
• Must be able to demonstrate excellent customer care skills
• Ability to work in a pressured environment with the ability to process a large volume of work with speed and a high degree of accuracy
• Plan, organise and manage time and workload effectively
• Ability to build and maintain relationships with all levels of staff including those from partner organisations and providers
• Sound knowledge and skills of IT applications including the ability to update and amend information systems e.g. data bases, spreadsheets and client records
• Demonstrate effective and robust negotiation skills to achieve positive outcomes
• Demonstrate an aptitude with numerical data in order to successfully utilise calculation tools and support planning information.

Please read the role profile for the full details of this role attached below in this advert

What you’ll get in return:

Cornwall Council’s ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.

Our core employee rewards and benefits include:

• a competitive salary.
• a defined benefit pension scheme, based on your career average earnings. This includes the option for extra voluntary contributions
• a generous annual leave entitlement with the potential to purchase additional leave.
• A national award-winning employee health and wellbeing programme
• Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services.