Senior Delivery Station Manager

Amazon UK Services Ltd.; Exeter; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global logistics provider in Exeter is seeking a Site Leader/Senior Operations Manager to oversee operations. The role involves monitoring operational metrics, strategic planning, and team leadership to enhance performance and ensure safety. Candidates should possess a degree and relevant management experience in logistics or related fields. This position emphasizes accountability and aims to boost quality and productivity while maintaining high operational standards. Competitive candidates will have a proven track record in complex environments.

Qualifications

• Experience in a management role within manufacturing, production, or logistics environments.
• Advanced proficiency in verbal and written English.
• Relevant experience dealing with complex stakeholder structures.

Responsibilities

• Monitor operational metrics and business performance.
• Contribute to planning the operational budget.
• Protect health and safety standards.

Skills

Team leadership

Strategic planning

Operational metrics monitoring

Budget planning

Education

Degree

Job description

Our operations help everything to come together at Amazon. As the Site Leader/Senior Operations Manager in a fast‑paced and challenging environment, you’ll be the person who knows your area of the business inside out. You’ll own the operational metrics and set the strategy for your area of the business to deliver for our customers and ultimately grow our operations. You’ll also develop aатель large team and coach and mentor team leaders.

Key job responsibilities

• Monitor operational metrics and business performance
• Contribute to planning the operational budget, considering everything from financial and labour planning
• Protect high standards of operational Health and Safety
• Strategic planning for the next three, six and twelve months, with a particular focus on peak‑season planning
• Be accountable for operational leadership by measuring performance, offering feedback, and providing development support

A day in the life

You’ll be based at one of our operational sites. Spending a lot of time on site will help you develop your team and collaborate on operational planning. This role has two sides. You’ll manage and motivate a team of leaders. At the same time, you’ll focus on long‑term objectives. This includes creating contingency plans to keep operations running and mitigate against disruptions and driving initiatives that boost quality, safety and productivity. You’ll be a source of accountability and a business‑wide champion of best practice.

About the team

Amazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third‑party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. medal our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.

There are two sides to what we do. Our ‘under the roof’ associates process millions of products for dispatch to our delivery teams. Our team is people‑focused and supportive, particularly as lots of our people work through the night. We focus mostly:/// operations, with 24/7եան shifts in most of our locations.

Meanwhile, our ‘on the road’ people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry‑wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting‑edge vehicles (including Electric Vehicles) and technology to help us do just that.

Basic Qualifications

• A degree
• Relevant experience in manufacturing, production, distribution logistics environments, retail, or grocery in a management role
• Relevant experience of working within a complex stakeholder structure
• Advanced proficiency in verbal and written English and upper intermediate proficiency in the local language

Preferred Qualifications

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.

• A bachelor’s, advanced or master’s degree Severer in engineering, supply chain, logistics, or manufacturing
• Experience in managing third‑party relationships
• Experience of applying Lean, Six Sigma, and Kaizen methodologies