Snorkel Guide (Whale Shark Spotter) | Exmouth Dive & Whalesharks Ningaloo

Journey Beyond; Exmouth; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading marine tourism company is seeking a Spotter to coordinate guest snorkelling activities and ensure safety during marine interactions. The ideal candidate will be passionate about marine tourism, have strong decision-making skills, and possess a current Dive Master certification. Responsibilities include managing guest safety and equipment and providing engaging commentary during tours. The role offers an attractive salary, discounts on company travel, and opportunities for progression.

Benefits

Generous discounts on Journey Beyond travel and experiences

Attractive salary

Study Assistance Policy

Private Health discounts

Employee Assistance Program

Qualifications

• Experience in a comparable guiding role within marine tourism.
• A current Driver’s License with LR endorsement.
• Passenger Transport Driver (PTD) authorisation.

Responsibilities

• Lead and coordinate guest snorkelling activities.
• Manage guest coordination at the jetty.
• Guide and supervise guests during snorkel activities.

Skills

Strong decision-making skills

Public speaking

Team player

Proactive mindset

Education

Current Dive Master certification

Current First Aid and CPR certificate

WA Responsible Service of Alcohol (RSA) certificate

Exmouth Shire Food Handling certificate

Job description

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Exmouth Dive & Whalesharks Ningaloo is proud to deliver unforgettable marine experiences on the pristine Ningaloo Reef in Exmouth, Western Australia. Our tours help guests reconnect with nature through guided wildlife cruises, snorkelling adventures and scuba diving. With two wildlife interaction licences, we offer the rare opportunity to swim with Whale Sharks and Humpback Whales.

Our passionate, fully qualified team ensures safe, respectful encounters while showcasing the natural beauty of Western Australia’s North West Cape.

Operating from February/March to October/November, we experience - and share - all seasons of the Ningaloo Reef.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 19 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo and New Zealand coach tour specialist Grand Pacific Tours.

About The Role

We are seeking Spotters to join our team on a seasonal basis during 2026. In this role, you will lead and coordinate guest snorkelling activities, including interactions with whale sharks and humpback whales, while ensuring safety and confidence through strict adherence to protocols and procedures.

Key responsibilities will include:

• Carry out tour pre-departure tasks including vehicle inspections, coordinate guest pickups, assist with loading equipment onto the tender and vessel and packing the necessary food and beverage provisions for the day
• Follow all directives from the Skipper to ensure the safe operation of the tender and main vessel
• Manage guest coordination at the jetty, assist with tender transfers and ensure safe loading and unloading procedures
• Keep guests informed and engaged throughout the day, including commentary, educational information and general interaction/information about their tour
• Assist with serving meals and refreshments, and help to maintain a welcoming, professional atmosphere onboard
• Distribute and fit required snorkel gear and equipment for each guest
• Guide and supervise guests during snorkel activities in the water, ensuring safety and group management during wildlife interactions
• Provide clear, calm communication and support to less confident swimmers
• Maintain open communication with the Skipper regarding guest readiness, safety observations and wildlife sightings
• Support end of day tasks including cleaning and preparing the vessel and equipment after each tour, carrying out refuelling and cleaning company vehicles, restocking provisions and completing relevant checklists
• Assist with the training and mentoring of crew as and when required
• Promote a strong safety culture by promptly reporting hazards and incidents

About You

You will be passionate about marine tourism and committed to delivering unforgettable guest experiences. You will have strong decision-making skills with a proactive and solutions-focused mindset, able to work calmly in fast-paced environments as well as be able to pivot quickly in changing conditions or priorities. You will be an effective team player, who is reliable, self-motivated with a commitment to continuous improvement and safety. You will be confident with public speaking and will be a strong swimmer also capable of responding to in‑water emergencies if necessary.

To be considered for this role you will have:

• Experience in a comparable guiding role within marine tourism
• A current Dive Master certification
• A current First Aid and CPR certificate
• A current Driver’s License with LR endorsement (currently hold or be willing to obtain)
• Passenger Transport Driver (PTD) authorisation (currently hold or be willing to obtain)
• WA Responsible Service of Alcohol (RSA) certificate (currently hold or be willing to obtain)
• Exmouth Shire Food Handling certificate (currently hold or be willing to obtain)

Lastly, an AMSA issued marine qualification such as STCW, CoST, or GPH will be considered highly desirable for the role, as would a background in marine biology or environmental science.

What We Offer

• Generous discounts on Journey Beyond travel and experiences
• An attractive salary and positive work environment
• Study Assistance Policy
• A career with opportunities for progression, transfers, and secondments
• Employee Referral Policy
• Parental Leave program
• Purchased Leave policy
• Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise
• Salary sacrifice remote area benefits

If you meet the criteria listed above and are passionate about joining a dynamic, and exciting marine tourism business in a unique location, then this is the role for you.

Apply now. Join us!