Skincare Specialist - Selfridges Manchester Exchange

CHANEL; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A renowned luxury beauty brand seeks a Skincare Specialist for its Selfridges Manchester location. In this role, you will deliver expert skincare consultations, driving business growth while collaborating with a motivated team. Ideal candidates are team-oriented, adaptable, and confident in their skincare knowledge. Join us to impact the beauty market positively and participate in sustainability efforts.

Benefits

Private Medical Insurance

Pension

Cycle Scheme

Employee Discounts

Service Awards

Qualifications

• Client-facing experience required.
• Confidence in delivering skincare application and workshops.
• Flexible and adaptable to retail changes.

Responsibilities

• Provide expert skincare consultations to clients.
• Drive sales and growth within the skincare sector.
• Collaborate with team members to achieve objectives.

Skills

Teamwork

Customer Relationship Building

Adaptability

Skincare Expertise

Job description

Skincare Specialist

Location: Selfridges Manchester Exchange

Contract: Permanent, 35 hours/week, any 5 in 7 days

CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world.

"In order to be irreplaceable, one must always be different" stated company founder, Gabrielle Chanel. At CHANEL, we strive to identify what is unique in each person and support them through their journey with the brand.

Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves, through exceptional fragrance, makeup and skincare creations.

Your role @CHANEL:

Reporting into the Manager, your role at CHANEL is to contribute to the overall performance of the CHANEL Fragrance and Beauty account. Delivering expert skincare consultations and taking ownership to drive the growth of the skincare business. Promoting key business objectives as appropriate and ensuring you work as a team to achieve personal and team targets and KPI’s.

You will provide a continued and elevated focus on CHANEL skincare, delivering expert consultations which immerse clients further into the brand. Whilst you will need to take the lead and drive sales of CHANEL skincare, you will also be expected to promote fragrance and makeup.

What impact you can create at CHANEL:

• You will create an exceptional experience for our clients which is authentic and tailored to their personal needs
• Contribute to the brand’s growth in the Beauty market by acting as an ambassador
• Demonstrate the highest level of expertise within skincare
• Play an integral part in building CHANEL’s portfolio of clients through data capture in line with the brand’s expectations
• Take responsibility for driving the sales contribution to the overall performance of the business
• Use your unique collection of strengths to enrich the overall experience
• Take ownership for the impact you make within the wider team

This is an impact-focused summary of the job and it’s helpful to note that responsibilities listed are not exhaustive; additional and more detailed duties will be shared during interview.

What you will bring to the role:

• An approachable, collaborative and team focused approach
• Ability to build relationships quickly and create a team spirit, with a flair for collaboration
• A sharing mindset that will continually nourish the client experience
• A highly motivated and committed approach, with a can-do attitude
• Experience of working in a client facing role
• A confident approach in delivering skincare application, masterclasses and workshops to enrich the client experience
• An understanding of how to drive the business and be adaptable to an ever-changing retail environment

You are energised by:

• Working in a highly collaborative environment that encourages people to perform at their best
• Creating an inspirational and supportive work environment for your team
• Thriving in an environment where personal growth is encouraged
• The ability to showcase your passion for skincare with your colleagues to further develop their understanding and skills
• Using empathy to understand client needs and identifying opportunities
• Understanding current and emerging skincare trends

CHANEL is committed to sustainability, aiming to deliver on its House Sustainability Ambitions across four key areas: Restoring Nature and Climate, Investing in Circularity, Advancing dignity and prosperity, and Promoting the autonomy of women.

What you would gain from this experience:

• Opportunity to work with a renowned luxury global brand with a rich heritage
• You will be empowered to take ownership of your impact within the brand
• Additional training within skincare
• You will contribute to the UK Region’s efforts in sustainability, leaving a positive impact on people and the planet.

Benefits at CHANEL:

• Physical Wellbeing: Private Medical Insurance, Online GP App, Cycle Scheme
• Financial Wellbeing: Pension, Life Assurance, Retail Discounts
• Mental Wellbeing: Employee Assistance Programmes and Support Lines
• Lifestyle: Arts & Culture Ticket Discounts, CHANEL Product Discounts, Employee Sales
• Employee Recognition: Service Awards, Vouchers, Additional Holidays

At CHANEL, we foster an inclusive culture that nurtures personal growth and values diversity. We encourage your application and look forward to your potential contribution.