Skating Instructor, Recreational Services – INR

Kent State; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

An educational institution is seeking a Skating Instructor to offer professional skating instruction at their Ice Arena. This role includes customer service responsibilities and collaborating with various programs. Ideal candidates will possess a high school diploma, professional skating instruction experience, and relevant certifications. The position is full-time with varying schedules. The organization values diversity and is committed to an inclusive environment.

Qualifications

• High school diploma or equivalent required.
• Previous experience in professional skating instruction is necessary.
• Must have passed USFS Learn to Skate USA or equivalent.

Responsibilities

• Provide professional skating instruction per USFS standards.
• Build and maintain relationships with clients.
• Coordinate hours of service with coexisting programs.

Skills

Verbal communication

Written communication

Interpersonal communication

Organizational skills

Time management

Education

High school diploma or GED

Job description

Job Title

Skating Instructor Recreational Services - INR

Physical Location

Kent Campus - Kent OH

Salary

$15.00 - $25.00 hourly

Basic Function

Provide professional skating instruction as scheduled, provide customer service at the Ice Arena and assist supervisor as needed. Reports to Program Coordinator Ice Arena or designated supervisor.

Examples of Duties

• Provide professional skating instruction according to USFS Learn to Skate USA standards; provide excellent customer service to all Kent State Ice Arena patrons.
• Build rapport with clients; grow and maintain a clientele base; maintain confidential client records charts and appointment book; make follow‑up calls to clients.
• Coordinate scheduled hours of service with coexisting programs.
• Work with the marketing department to promote services and special events.
• Maintain professionalism and a positive attitude with patrons and co‑workers at all times.
• Adhere to building and program policies and procedures as stated in department and staff manuals; assist patrons as needed during emergencies including providing care as needed.
• Attend all staff and specific area meetings and complete mandatory training as required.
• Perform related duties as assigned.

Minimum Qualifications

• High school diploma, GED or other equivalent.
• Previous professional skating instruction experience.
• Must have successfully passed USFS Learn to Skate USA (formerly Basic Skills) or equivalent.

License / Certification

• Current valid USFS Instructor Membership required.
• American Red Cross certification in CPR / AED for Professional Rescuers and Health Care Providers required within 30 days of hire. Class and certification are available through the department.

Knowledge Of

• Basic skating, hockey and figure skating
• Ice Arena facilities policies procedures and amenities
• Risk and safety practices relative to recreation services

Skill In

• Verbal, written and interpersonal communication
• Effective organizational and time management skills
• Handling difficult situations involving conflict with patrons

Ability To

• Effectively break down skills and to explain and demonstrate skills for participants understanding
• Work under pressure and respond appropriately to emergency situations
• Demonstrate leadership ability

Work independently and as part of team

• Work with diverse populations and a variety of situations in an effective manner
• Apply state and federal regulations applicable to the department such as the Americans with Disabilities Act (ADA), Title IX, etc.

Additional Information

Kent State University is committed to creating a community that is culturally and intellectually diverse and to attracting and retaining a diverse staff. We strive to create and maintain working and learning environments that respect differences and are inclusive, welcoming, respectful and kind.

Security Check

Must pass a security check.

Equal Opportunity Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Working Conditions / Physical Requirements

None.

Working Schedule

Varied schedule based on discussion with your supervisor.

Employment Type

Full‑Time