Site Coordinator

Group 1 Automotive; Southend-on-Sea; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading automotive group is seeking a Site Co-ordinator for its Southend location. The role involves vehicle collection and delivery, customer interaction, and ensuring vehicle documentation is completed accurately. With a focus on customer satisfaction, candidates should have strong communication skills and a full UK driving license. This position promises a rewarding work environment with plenty of opportunities to grow and develop within the automotive sector.

Benefits

33 days of annual leave

Exclusive retail discounts

Discounts on new and used cars

Company pension scheme

Flexible working options

Healthcare access

Paid community volunteering day

Training and development opportunities

Qualifications

• Customer focused with enthusiasm to deliver great experiences.
• Confident communication skills both written and verbal.
• Ability to handle multiple tasks effectively.

Responsibilities

• Collect and deliver vehicles from customers’ homes or work premises.
• Examine customer vehicles for damage and ensure paperwork is completed.
• Keep vehicle stock photos up to date on ecommerce sites.
• Maintain accurate records when receiving or delivering vehicles.

Skills

Customer focused

Confident and professional communication skills

Multi-task oriented

Full UK driving licence

Job description

Site Co-ordinator - Volkswagen Southend

Fun, exciting, rewarding work. Join us for the ride.

Working with world-class brands as a Site Co-ordinator you’ll have the drive to deliver outstanding and trusted experiences for our customers.

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What we can offer you

• Enjoy 33 days of annual leave(including bank holidays) to rest and recharge
• Save money every day withour exclusive retail discounts
• Drive a great dealwith discounts on new and used cars, plus servicing offers
• **Plan for the years ahead**with our company pension scheme
• Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for lesswith our cycle-to-work scheme
• Prioritise your wellbeingwith dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a differencewith a paid day to volunteer in your community
• Invest in your futurewith our company share purchase plan
• Earn financial rewardswhen you refer a friend to join the team
• **Keep learning and growing**with our training and development opportunities for everyone.
• Life assurancewith the option to increase cover
• We’re open toflexible workingoptions – just ask

What you’ll do day to day

• Collection and delivery vehicles from customers’ homes or work premises, ensuring collection and / or completion of all paperwork required.
• Examine customer vehicles for damage and tyre safety prior to collecting vehicle ensuring that damage reports are completed and pointed out to customers wherever possible.
• Ensuring all photos of the vehicle stock is up to date and presented correct on all ecommerce sites
• Ensuring all signage and pricing is correct on vehicle stock on the forecourt
• Maintain systems and procedures in line with department operating standards and utilise them appropriately.
• Complete any relevant documentation with the customer where necessary.
• Receive and receipt for the collection of payments from customers where necessary.
• Chauffeur company personnel and / or customers where required.
• Collect / deliver small items where required.
• Display an enthusiastic, motivated and committed approach to work
• To control the movement and security of all vehicles on site
• To maintain accurate and true records at all times when releasing or receiving vehicles

Helpful skills and qualifications

Don’t worry about ticking off every single skill here− if you care about delivering great experiences as much as we do, we want to hear from you.

• Customer focused
• Confident and professional communication skills
• Multi-task oriented
• Full UK driving licence

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with usjust need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork – Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.