Shrinkage Business Analyst - Commercial

Retail Human Resources plc; United Kingdom; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading retail organization in the United Kingdom is looking for a skilled Analyst to drive improvements in shrinkage performance by utilizing complex analytical skills. The role involves managing workstreams, uncovering insights through data analysis, and collaborating with various stakeholders. Candidates should have strong communication and analytical abilities, as well as a numerate degree. This position offers competitive benefits, including an annual bonus and generous leave policies.

Benefits

Annual bonus scheme of up to 20%

25 days holiday plus personal day

Private medical insurance

Generous maternity and paternity leave

24/7 virtual GP service

Qualifications

• Excellent written and verbal communication skills.
• Strong analytical skills to identify root causes of complex problems.
• Experience working with complex data sets leading to actionable outcomes.
• Ability to review and improve business processes.
• Familiarity with data warehousing tools.

Responsibilities

• Managing workstreams that improve and transform store operations.
• Delivering complex analytical work to provide insights into shrinkage.
• Building strong relationships with stakeholders.
• Identifying opportunities to reduce shrinkage.

Skills

Analytical skills

Communication skills

Stakeholder management

Data manipulation

Proficiency in SQL

Advanced Excel skills

Education

A numerate degree or equivalent qualification

Tools

SQL

Excel (VBA)

Matlab

R

Python

Job description

You will carry out complex analytical work to uncover insights into business performance, identify root causes, and highlight opportunities for improvement. You'll deliver projects that create meaningful benefits for customers, colleagues, shareholders, and communities. A key focus of this role is improving shrinkage performance by investigating unknown loss across the business. You'll analyse shrinkage trends, use data‑led approaches to understand where and why losses occur, and turn findings into actionable solutions.

Responsibilities

• Managing workstreams that improve and transform store operations and shrinkage performance, helping us serve customers, communities, and the planet better every day.
• Adopting a flexible approach to work across different areas, ensuring plans align with strategic goals and the Service Delivery Model.
• Building strong relationships and collaborating with stakeholders across Tesco to achieve objectives and deliver measurable improvements.
• Delivering complex analytical work to provide insight into shrinkage trends, identify root causes, and develop data‑led solutions.
• Using data and statistical analysis to shape hypotheses, test findings, and communicate insights in a clear and engaging way.
• Identifying opportunities to reduce shrinkage, creating action plans, and supporting solutions that deliver meaningful benefits.
• Acting as a subject‑matter expert, advising on changes that impact shrinkage and sharing knowledge to build team capability.
• Taking ownership of processes and systems, ensuring they are efficient and effective, and embedding digital solutions in key decisions.
• Supporting change projects by assessing opportunities, risks, and benefits, and contributing to successful delivery.

Qualifications

• Excellent written and verbal communication skills, with the ability to present insights clearly and confidently.
• Strong analytical skills to identify root causes of complex problems and develop effective solutions.
• Experience working with complex data sets, providing analysis that leads to actionable outcomes.
• Ability to review, break down, and improve business processes.
• Proficiency in data extraction and manipulation using data warehousing tools; SQL is highly desirable.
• Advanced Excel skills (VBA knowledge is a plus).
• Familiarity with programming or statistical tools such as Matlab, R, or Python (useful but not essential).
• Strong stakeholder management and influencing skills.
• A numerate degree or equivalent qualification (A‑level Maths as a minimum).
• Knowledge of statistical analysis and research methods.
• Experience in a customer‑facing retail environment.

What’s in it for you

• Annual bonus scheme of up to 20% of base salary.
• Holiday starting at 25 days plus a personal day (plus Bank holidays).
• Private medical insurance.
• 26 weeks maternity and adoption leave (after 1 year’s service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, and 6 weeks fully paid paternity leave.
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.

About us

Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is “Serving our customers, communities and planet a little better every day”. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We’re committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us about how this can work for you.

NOTE: If you are successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility.