Showroom Retail Sales Advisor

Brewers Decorator Centres; Sunderland; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading decorating materials supplier in Sunderland is seeking a motivated Retail Showroom Sales Advisor. You will provide exceptional customer service and assist in the sales of a wide range of decorating materials. Ideal candidates are enthusiastic about interior design and possess strong communication skills. The role offers a competitive salary and comprehensive benefits including holidays and pension contributions.

Benefits

31 days holiday including bank holidays

Free life assurance

5% employer pension contribution

Employee Assistance Programme

Brewers Colleague discounts

Qualifications

• Able to translate customer requirements into product recommendations.
• Experience in retail is advantageous but not essential.
• Willing to learn and develop skills in the industry.

Responsibilities

• Provide excellent service to customers in the showroom.
• Assist with enquiries and design ideas using product knowledge.
• Develop sales of the Company product range including wallpaper and paint.
• Assist in display and merchandising of products.

Skills

Exceptional customer service

Communication skills

Teamwork

Enthusiastic about interior design

Job description

Overview

Retail Showroom Sales Advisor – Sunderland

40 hours per week. Monday to Friday with Saturdays on a rota. Salary - £26,945.00 per annum plus pension and company benefits.

We have a fantastic opportunity for a friendly and motivated Retail Showroom Sales Advisor to join the team at our Brewers Decorator Centre in Sunderland to provide exceptional service to our customers in store. You will play a vital part in keeping the Showroom running smoothly and efficiently. Experience with our products isn't strictly necessary; if you can bring great customer service, sales experience and team working skills, we'll give you everything you need to succeed.

Located on Roker Avenue, our Sunderland Branch proudly serves local homeowners and trades people with the broadest range of decorating materials - customers will find everything they need in store including trade and designer paints from a wide variety of brands and all of the decorating materials needed to complete their home décor projects. The branch opening hours are Monday to Friday 7am - 5pm and Saturday 8am - 5pm.

Ranked in The Sunday Times Best Places to Work 2025 - Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues - our mantra is to ‘help one another succeed’. To find out more about working with us visit www.Brewers.co.uk/careers

We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.

Responsibilities

• Providing excellent service to customers in the showroom, assisting with enquiries and design ideas - working to inspire with our product range and materials
• Using product knowledge to provide recommendations and help customers find the best product for their needs
• Developing sales of the Company product range including wallpaper, paint and fabric and furnishings
• Assisting in the display and merchandising of products, to capitalise on trends and make in-demand stock accessible
• Providing quotations for bespoke items
• Mixing paint for customers, processing specialist orders, requesting special stock within the Branch network and monitoring demand to ensure the full product range is available in store
• Assisting with stock maintenance in the branch
• Unload deliveries and ensure stock is distributed throughout the store

Who We Are Looking For To Join Our Team

• Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
• Enthusiastic about interior design, decorating, trends and home fashion
• Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
• Experience with made to measure or bespoke services would be an advantage but not essential
• Team focused, and committed to delivering product sales
• Enjoys working and supporting a team, but can be relied upon to work as an individual at all times
• Keen to learn, develop skills, and progress within our industry
• Willing to attend training to become a Fire Marshall and / or First Aider if required
• Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate

Benefits

• Competitive salary
• 31 days holiday including bank holidays increasing with service
• Free life assurance
• 5% of your salary employer contribution to the pension plan (subject to employee contributions)
• Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
• Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents
• Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it
• Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments
• Brewers Colleague discounts giving you huge savings on home improvements
• Discounts and rewards with selected partners - major high street brands, supermarkets etc
• Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
• Staff uniform and uniform cleaning tax relief
• Comprehensive Induction Programme and ongoing development
• After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District

To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form.

Please note - this role may be removed from listings before the closing date if we are successful in finding an appointment.

Other job titles associated with this role include Sales Assistant, Sales Advisor, Store Assistant, Retail Assistant, Retail Team Leader, Retail Advisor, Retail Associate, Interior Design Assistant, Made to Measure Fitter