Showroom Manager

Coulter Elite Resourcing; Redhill; On-site; GBP 35,000 - 40,000; Full time

Job summary

A leading sales firm in Redhill, England, is searching for a Showroom Sales Manager to enhance their growing team. Candidates should possess strong sales management skills and be adept in customer relations. The successful individual will oversee a small sales team, engage with customers, and ensure top-notch service during the visit. A background in design or the creative industry is desirable. This full-time position offers a competitive salary and comprehensive benefits including paid training, employee assistance programs, and more.

Benefits

Competitive salary package

Paid Training

Employee assistance program

Competitive holiday allowances with the option to buy holiday

Qualifications

• 5+ years of experience in sales management, preferably in a retail environment.
• Ability to lead a small sales team effectively.
• Strong background in customer service and relationship management.

Responsibilities

• Manage a small sales team and support their development.
• Welcoming customers and building relationships.
• Creating quotations and processing payments.

Skills

Excellent customer service skills

Outstanding time management and organisation skills

Confidence to start face-to-face conversations

Ability to write clear, concise emails

Commercially minded

Background in design/interiors/creative industry

Exceptional attention to detail

Team player

Proficiency with Microsoft Office suite

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Job description

Showroom Sales Manager

35,000 - £40,000

Redhill, Surrey

Due to expansion, our client is looking for a Showroom Sales Manager to join their team, and as they continue to grow from strength to strength.

What we offer:

• A great place to work with a friendly and welcoming team
• Competitive salary package.
• Paid Training
• Employee assistance program.
• Competitive holiday allowances with the option to buy holiday.

Additional responsibilities

• Management of small sales team
• Welcoming customers to the showroom and building relationship with clients
• Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
• Creating quotations, processing payments, arranging deliveries, and providing outstanding after sales service
• Ability to problem solve
• Management of the showroom diary and appointments online
• Updating the CRM system with relevant client information and daily activity
• Occasional travel to other showrooms/Head Office

Skills required

• Excellent customer service skills and outstanding time management and organisation skills are essential
• Manage, develop and upskill direct reports
• The confidence to start up face to face conversations with customers in the showroom, being able to engage and be a brilliant communicator
• The ability to write clear, concise emails
• Commercially minded and a proven ability to demonstrate driving sales
• A background in design/interiors/creative industry
• Exceptional attention to detail
• A team player - someone who is always happy to help, is not afraid to get their hands dirty and has a genuine interest in meeting people
• Proficiency with the Microsoft Office suite of products (with a focus on Excel, PowerPoint and Word)

If this role sounds of interest, please send your CV to fraser