Showroom Host

Tru Talent; England; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading automotive company in Guildford is looking for a Showroom Host to provide exceptional customer service to visitors at their showroom. Responsibilities include greeting and assisting customers, maintaining cleanliness and hygiene standards, and supporting the sales team. Candidates should possess excellent communication skills and a background in customer-facing roles. This temporary position offers an hourly rate of £12.21, scheduled for December.

Qualifications

• Previous experience in a customer facing retail environment.
• Applicants will be expected to be immaculately attired as befits the brand.

Responsibilities

• Greet visitors and offer refreshments.
• Guide customers to the service/parts department.
• Take customer details and hand out brochures.
• Build understanding of the full range of products.
• Maintain the customer environment to an immaculate standard.
• Assist with promotions and events as required.
• Support the sales team and build good relations with team members.
• Manage walk-in sales enquiries.
• Clean and sanitise customer waiting areas and other facilities.

Skills

Excellent communication skills

A passion for customer satisfaction

Job description

Showroom Host

Location: Guildford
Hourly Rate: £12.21ph
Duration: Temporary
Hours: Monday 15th – Friday 19th December, Monday 22nd December

Our client with over 40 years of experience in selling and servicing smart vehicles prides themselves on being experts on the iconic brand, and are looking for a Showroom Host to greet and provide excellent customer service to their customers who are browsing the showroom in Guildford.

A Day in the Life of a Showroom Host

• To greet visitors, offer refreshments (where appropriate) and advise relevant staff of their arrival.
• Take customers to the service/parts department, locating sales executives.
• Take customers details and hand out brochures when required.
• To build an understanding and knowledge of the full range of Mercedes-Benz and smart passenger cars, products, and services.
• To maintain the customer environment to an immaculate standard, reporting any maintenance issues to your line manager.
• To assist with promotions and events as required by the Marketing Department.
• To support the sales team and build good relations with fellow team members.
• All walk-in sales enquiries to be loaded onto the Sandown dealer management system.
• Cleaning.
• Sanitise customer waiting area tables/screens after each customer.
• Clean and sanitise all surfaces in the refreshment area hourly.
• Clean and sanitise the washrooms hourly.

Skills Needed for the Showroom Host

• Excellent communication skills
• A passion for customer satisfaction

Experience Required

Previous experience in a customer facing retail environment. Applicants will be expected to be immaculately attired as befits the brand.

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