Showroom Executive

Sanderson Design Group plc.; Greater London; On-site; GBP 20,000 - 30,000; Part time

Job summary

A prominent design company in Greater London is seeking a Showroom Executive to enhance client experiences across its Chelsea Harbour and Chiswick Showrooms. The role involves maintaining an inspiring showroom, delivering exceptional hospitality, and identifying upselling opportunities. Ideal candidates should have experience in a retail environment, strong communication skills, and the ability to manage multiple tasks effectively. This position offers a dynamic work environment and the chance to significantly influence client satisfaction and sales growth.

Qualifications

• Experience in showroom or retail environment preferred.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Maintain a polished showroom reflecting the brand prestige.
• Deliver exceptional hospitality to clients.
• Identify upselling opportunities to enhance sales.

Skills

Showroom management

Customer service

Sales

Product knowledge

Visual merchandising

Job description

Job Description

We are looking for a Showroom Executive to join us three days a week across our Chelsea Harbour and Chiswick Showrooms.

Showroom Excellence & Operations

• Maintain a polished, inspiring showroom that reflects the prestige of the SDG brands.
• Ensure every visitor connects with the DNA and story of each brand.
• Oversee stock, orders, and sampling to guarantee smooth service and client satisfaction.
• Support both London showrooms, bringing consistency and flexibility across locations.

Client Experience & Creative Service

• Deliver a standout welcome and hospitality that makes every client feel valued.
• Provide expert guidance, using collection books, brochures, and materials to match client needs.
• Create visual assets that help clients envision schemes and confidently confirm orders.
• Proactively source products and follow up with tailored proposals, costs, and lead times.
• Balance multiple demands under pressure while safeguarding an exceptional customer journey.

Sales & Client Growth

• Identify opportunities to upsell, cross-sell, and close sales across a wide client base.
• Strengthen long-term relationships with existing clients while actively growing new busines...