Shop Assistant

British Red Cross; Lancashire; Hybrid; GBP 10,000 - 40,000; Full time

Job summary

A charitable organization in Poulton-le-Fylde seeks a passionate Shop Assistant to enhance retail skills while supporting a vital cause. The position involves aiding the manager, providing excellent customer service, and managing stock display. Candidates should have retail experience, thrive on customer interaction, and meet sales targets. In return, the organization offers flexible working hours, annual leave, a pension scheme, and more, fostering an inclusive work culture.

Benefits

Flexible working

Annual leave

Pension scheme

Learning & Development opportunities

Employee discounts

Wellbeing support

Cycle lease scheme

Qualifications

• Experience in a retail environment and confidence handling cash.
• Strong communication skills and passion for customer service.
• Ability to meet sales targets and understand customer needs.

Responsibilities

• Assist the shop manager in running a customer-focused shop.
• Create a pleasant shopping environment and provide excellent service.
• Operate the till and create attractive displays.
• Sort stock and prepare items for display.

Skills

Retail experience

Customer service

Communication

Money handling

Job description

About The Role Shop Assistant

Location : Poulton-le-Fylde

Salary : £, per annum, pro rata

Hours : per week

Contract : Permanent Are you a retail superstar who is passionate about helping make a difference?

We're on the lookout for a dynamic Shop Assistant to join our friendly team. This fantastic opportunity will help you develop your retail skills while making a positive impact. Come join us in our mission to spread kindness! Why work for the Red Cross? “The camaraderie. The feeling of being part of something bigger and knowing that all the hard work goes to help those in crisis” - Deborah, Shop Manager What will a day in the life of a Shop Assistant involve?

• Assisting the shop manager to run a lucrative, customer-focussed shop that is the 'window of the British Red Cross' on the high street.
• Helping to create a brilliant shopping environment and provide an excellent customer experience in store.
• Confident working on the shop floor, you will be the first point of contact for our customers, operate the till, and create striking displays.
• Being responsible for sorting stock and preparing items for display, behind the scenes.

To be a successful Shop Assistant, what will you need?

• Previous experience of working in a retail environment and are confident with handling money
• To be a strong communicator who thrives on providing excellent customer service and enjoys meeting lots of different people.
• A commercial savvy mindset, with a grasp of hitting targets
• To appreciate and anticipate each customer's needs and delight them with the service provided

Interested? The closing date for applications is on Sunday th December .

In return for your commitment and expertise, you’ll get :

• Flexible working : Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays : days annual leave (including bank holidays) + option to buy extra days.
• Pension scheme : Up to % contributory pension.
• Learning & Development : A range of career & learning opportunities.
• Discounts : Blue Light Discount Card, Tickets For Good & employee benefits platform..
• Wellbeing Support : Peer Supporters, CiC (EAP) & Headspace App.
• CycleWork : Lease a bicycle through the scheme .

We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.

At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks : Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.

Together, we are the world's emergency responders