Shift Supervisor: People Leader & Guest Experience

#REF!; England; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading coffee brand is seeking a Store Supervisor in the UK. In this role, you will lead shifts, ensure a high-quality customer experience, and coach your team to operational excellence. Candidates should have previous supervisory experience in a customer-facing environment. This part-time position offers flexible hours, competitive benefits, and the opportunity to be part of a diverse community focused on leadership and growth.

Benefits

28 days holiday a year

Free drinks and food on shift

Access to Starbucks Global Academy

Stock options

Employee Assistance Programme

Qualifications

• Previous coaching or supervisory experience in a customer-facing role is required.
• Experience in retail or hospitality is beneficial.

Responsibilities

• Lead shifts and support partners to create a positive environment.
• Set priorities and drive store profitability.
• Motivate the team and address customer issues.

Skills

Coaching experience

Customer service

Operational leadership

Job description

A leading coffee brand is seeking a Store Supervisor in the UK. In this role, you will lead shifts, ensure a high-quality customer experience, and coach your team to operational excellence. Candidates should have previous supervisory experience in a customer-facing environment. This part-time position offers flexible hours, competitive benefits, and the opportunity to be part of a diverse community focused on leadership and growth.