Shift Supervisor

XPO Logistics, Inc.; East Midlands; On-site; GBP 24,000 - 29,000; Full time

Job summary

A leading logistics firm is seeking a Night Shift Supervisor to lead operations at their Leicester site. This role involves managing drivers and ensuring compliance with standards while supporting staff. The position includes a salary of up to £29,000 per annum, along with 25 days holiday and additional perks. Ideal candidates will have supervisory experience within logistics and the ability to thrive in a fast-paced environment, contributing to a diverse and inclusive workplace.

Benefits

25 days holiday plus bank holidays

Cycle to work scheme

Workplace pension

High street discounts

Qualifications

• Experience in a dynamic, fast-paced logistics environment.
• Proven ability to manage 1-2-1s, training, and inductions.
• Supervisory experience in logistics is essential.

Responsibilities

• Monitor driver activity and ensure smooth transport operations.
• Handle driver calls and update systems accurately.
• Manage exceptions like returns, shortages, and damages.
• Support Despatch, Debrief, and Customer Service throughout the shift.

Skills

Fast-paced environment exposure

Staff performance management

Supervisory experience

Job description

Job Overview

We’re currently recruiting for a Night Shift Supervisor to join our night shift for our site in Leicester for our contract with PepsiCo. To lead daily transport operations, support drivers and office teams, maintain service performance, and ensure compliance with company and legal standards. Working Sunday to Thursday 6pm to 4am

Benefits

We’re looking to offer a salary of up to £29,000 per annum. In addition, we offer 25 days holiday (plus bank holidays), as well as the option to buy additional days. You’ll have access to a variety of high street discounts as well as a cycle to work scheme, a workplace pension and many other perks.

Responsibilities

• Monitor driver activity and ensure the transport plan runs smoothly. Monitor yard activity for safety
• Handle driver calls and update systems with accurate information.
• Escalate delays or issues quickly to keep service on track.
• Manage any exceptions (returns, shortages, damages, refusals).
• Support Despatch, Debrief and Customer Service throughout the shift.
• Ensure drivers follow WTD regulations and all compliance standards.
• Oversee the debrief process (vehicle checks, PODs, signatures).
• Maintain accurate driver records, training and licence checks.
• Log accidents, defects and fuel information correctly. Report Maintenance issues

Qualifications

• It’s important you have exposure of working in a fast-paced environment – no two days will be the same and we need you to think on your feet
• Experience of supporting staff performance by managing 1-2-1s, training and inductions
• Supervisory experience within a logistics environment

Be part of something big.

We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and where you can bring your true self to work. You may not feel you tick all of the boxes we have written above, so even if your experience doesn’t precisely match the job description but you feel you have the skills needed, please feel free to reach out to our recruitment team for an initial discussion. Your skills and passion set you apart and we welcome diverse people and perspectives at XPO. We encourage applications from people of all different backgrounds and identities. To empower you to do as well as possible during the recruitment process, if you require any changes or amendments to our application and interviews, please don’t hesitate to let us know.