Shift Supervisor - Lead Team, Deliver World-Class Service

Burger King; Abbots Worthy; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading motorway services company in the UK seeks an enthusiastic Supervisor to lead teams in delivering excellent brand standards and customer service at the Winchester Services. Candidates should possess leadership experience and a passion for customer satisfaction. The role offers a competitive salary of £28,500 - £29,500 annually, and a range of benefits including up to 60% discounts and annual bonuses. Flexible working arrangements are available to support a work-life balance.

Benefits

Annual bonus up to £3,445pa

Up to 60% colleague discount on various brands

Enhanced benefits including pension and sick pay

Fabulous development opportunities including funded qualifications

Qualifications

• Previous experience of leading or supervising a team highly desirable.
• Passion for delivering a memorable customer experience.
• Great communication skills and be comfortable making decisions.
• Ability to work on own initiative and make reasoned decisions under pressure.

Responsibilities

• Leading your teams to achieve and deliver excellent brand standards and customer service.
• Maximising profit by driving sales and controlling costs.
• Processing stock counts and orders.
• Partnering with the Store Manager in setting targets for the team to achieve.
• Taking ownership of customer feedback, responding appropriately in a timely manner.
• Supporting the team with preparing food and refreshments.

Skills

Team leadership

Customer service

Decision-making

Communication skills

Ability to work under pressure

Job description

A leading motorway services company in the UK seeks an enthusiastic Supervisor to lead teams in delivering excellent brand standards and customer service at the Winchester Services. Candidates should possess leadership experience and a passion for customer satisfaction. The role offers a competitive salary of £28,500 - £29,500 annually, and a range of benefits including up to 60% discounts and annual bonuses. Flexible working arrangements are available to support a work-life balance.