Shift Supervisor

Mitchells & Butlers PLC; Maidstone; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading hospitality company in Maidstone is seeking a Shift Supervisor to lead a dynamic team delivering exceptional service. In this role, you will welcome guests, manage shifts, and mentor your team while ensuring cleanliness and safety standards are upheld. With flexible shifts and great perks, this position is perfect for those passionate about customer service and teamwork. Join us to make every guest's experience memorable!

Benefits

33% discount across all brands

20% discount for friends and family

Wagestream financial management tool

28 days paid holiday

High-street shopping discounts

Free shares

Employee helpline

Qualifications

• Passion for great service and training great people.
• Ability to confidently lead a team.
• Commitment to maintaining high standards of cleanliness and safety.

Responsibilities

• Act as a host and serve guests.
• Lead shifts and training for the team.
• Ensure cleanliness and safety standards.

Skills

Team leadership

Customer service

Communication

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at Toby Carvery - Maidstone, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Toby Carvery, they don’t call us the ‘home of the roast’ for nothing! Our Toby Carvery family make every visit personal; we love having fun and we truly care about making great memories for our guests. If you love Yorkies as much as we do, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Lovedining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high‑street shopping discounts; and we even give you free shares! There's also a free employee helpline – to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
• Be a shift leader.
• Be a role model for your teams, helping with their training.
• Maintain high standards of cleanliness and safety.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.