Shift Manager – Full-Time (36 Hours / Week)

Heron Food; Runcorn; On-site; GBP 60,000 - 80,000; Full time

Job summary

A retail store in Runcorn is looking for a full-time Shift Manager to lead the team, ensuring high store standards and delivering excellent customer service. This hands-on role involves motivating staff, managing stock, and handling store operations. Ideal candidates should have leadership experience in retail, strong communication skills, and the ability to work under pressure. The company offers a supportive environment with career growth opportunities and benefits like staff discounts and wellbeing support.

Benefits

10% staff discount

Access to training and leadership development

24/7 GP access

Long-service awards

Colleague discounts

Qualifications

• Previous experience in a supervisory or team leader role in retail or similar environments.
• Strong motivational leadership style.
• Ability to stay organized and adaptable under pressure.

Responsibilities

• Lead and motivate the team during your shift to maintain high store standards.
• Provide excellent customer service and confidently handle customer queries.
• Keep the store well-presented and fully stocked.
• Support stock deliveries and efficient stockroom management.
• Act as a keyholder, with responsibility for store opening and closing.

Skills

Leadership skills

Customer service

Communication skills

Problem-solving skills

Organizational skills

Job description

Drive Store Success : Shift Manager – Full-Time (36 Hours / Week)

Location : Runcorn, Cheshire, WA7 5EJ

Pay : £12.50 per hour

Hours : 36 hours per week

Lead by Example in a Fast-Paced Retail Environment

At Heron Foods, we’re all about delivering great value and excellent service across our 340+ stores nationwide. As a Shift Manager, you’ll be a key part of the leadership team, helping to run the store smoothly, energising the team, and ensuring our customers have a fantastic shopping experience.

Why Heron Foods?

We don’t just offer a job—we offer a supportive workplace where your leadership skills are recognised and your career can grow. Benefits include :

• Staff Discount : 10% off at Heron Foods and B&M stores
• Career Development : Access to training and leadership development through Future Flyers
• Wellbeing Support : 24 / 7 GP access for you and your household, plus free, confidential support
• Rewarding Extras : Long-service awards, colleague discounts, and much more

What You’ll Be Doing

As a Shift Manager, you'll play a central role in the store’s daily operations. Your responsibilities will include :

• Leading and motivating the team during your shift to maintain high store standards
• Providing excellent customer service and confidently handling customer queries
• Keeping the store well-presented and fully stocked
• Supporting stock deliveries and efficient stockroom management
• Acting as a keyholder, with responsibility for store opening and closing

Why You’ll Love This Role

This isn’t a desk job—it’s an active, fast-moving position where your leadership skills really shine. You’ll be hands-on with your team, making decisions on the go and setting the tone for a productive, positive store environment.

What We're Looking For

You’ll thrive in this role if you have :

• Previous experience in a supervisory or team leader role in retail or similar environments
• A strong, motivational leadership style
• Great communication and problem-solving skills
• The ability to stay organised and adaptable under pressure

Also Known As :

This role may also be listed as : Duty Manager, Team Leader, Store Supervisor, Assistant Manager, Keyholder, Floor Manager, or Section Leader . If you’ve worked in any of these positions—or are ready to step up—this could be the ideal opportunity for you.

Apply Now

Don’t miss your chance—apply early as we may close this vacancy sooner than expected.

At Heron Foods, we celebrate diversity and inclusion and are proud to be an equal opportunity employer.