Shift Manager - Full-Time (36 Hours/Week)

Heron Foods; Carlisle; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-known retail company in Carlisle is seeking a Shift Manager for a full-time position, managing store operations and leading a dynamic team. The ideal candidate should have supervisory experience, strong leadership skills, and excellent customer service abilities. Responsibilities include motivating the team, maintaining store standards, and supporting stock management. The company provides benefits such as career development, staff discounts, and wellbeing support. Join the team and grow your career in a vibrant retail setting.

Benefits

10% staff discount

Access to training and leadership development

24/7 GP access and wellbeing support

Long-service awards and colleague discounts

Qualifications

• Previous experience in a supervisory or team leader role in retail or similar environments.
• Strong, motivational leadership style.
• Great communication and problem-solving skills.
• Ability to stay organized and adaptable under pressure.

Responsibilities

• Lead and motivate the team during your shift to maintain high store standards.
• Provide excellent customer service and handle queries with confidence.
• Maintain a well-presented and fully stocked store.
• Support stock deliveries and efficient stockroom management.
• Act as a keyholder with responsibility for store opening and closing.

Skills

Supervisory experience

Leadership style

Communication skills

Problem-solving skills

Organizational skills

Job description

Drive Store Success: Shift Manager - Full-Time (36 Hours/Week)

Location: Carlisle, Cumbria, CA3 8DP

Pay: £12.50 per hour

Hours: 36 hours per week

Lead by Example in a Fast-Paced Retail Environment

At Heron Foods, we're all about delivering great value and excellent service across our 340+ stores nationwide. As a Shift Manager, you'll be a key part of the leadership team, helping to run the store smoothly, energising the team, and ensuring our customers have a fantastic shopping experience.

Why Heron Foods?

We don't just offer a job-we offer a supportive workplace where your leadership skills are recognised and your career can grow. Benefits include:

• Staff Discount: 10% off at Heron Foods and B&M stores
• Career Development: Access to training and leadership development through Future Flyers
• Wellbeing Support: 24/7 GP access for you and your household, plus free, confidential support
• Rewarding Extras: Long-service awards, colleague discounts, and much more

What You'll Be Doing

As a Shift Manager, you'll play a central role in the store's daily operations. Your responsibilities will include:

• Leading and motivating the team during your shift to maintain high store standards
• Providing excellent customer service and confidently handling customer queries
• Keeping the store well-presented and fully stocked
• Supporting stock deliveries and efficient stockroom management
• Acting as a keyholder, with responsibility for store opening and closing

Why You'll Love This Role

This isn't a desk job-it's an active, fast-moving position where your leadership skills really shine. You'll be hands-on with your team, making decisions on the go and setting the tone for a productive, positive store environment.

What We're Looking For

You’ll thrive in this role if you have:

• Previous experience in a supervisory or team leader role in retail or similar environments
• A strong, motivational leadership style
• Great communication and problem-solving skills
• The ability to stay organised and adaptable under pressure

Also Known As:

This role may also be listed as: Duty Manager, Team Leader, Store Supervisor, Assistant Manager, Keyholder, Floor Manager, or Section Leader. If you've worked in any of these positions-or is ready to step up-this could be the ideal opportunity for you.

Apply Now

Don't miss your chance-apply early as we may close this vacancy sooner than expected.

At Heron Foods, we celebrate diversity and inclusion

and are proud to be an equal opportunity employer.