Shift Manager

Everi, Inc.; Sittingbourne; On-site; GBP 35,000 - 50,000; Full time

Job summary

A logistics company in the United Kingdom is seeking a leader for depot operations. You will manage a team, ensuring all operations run efficiently and comply with health and safety. Strong communication and process management skills are essential, and experience in resource management is a must. The role involves critical oversight of fleet operations and maintaining high service standards. You will be responsible for planning resources and addressing operational issues promptly. Join us in creating an inclusive workplace.

Qualifications

• Experience leading and supporting operations teams.
• Strong understanding of resource management and deployment.
• Adept at using IT systems for operational communication.

Responsibilities

• Lead the depot operations team focusing on driver pre-briefs.
• Manage transport, courier, and fleet operations efficiently.
• Ensure compliance with health and safety procedures.
• Oversee daily operations and promote best practices.
• Plan and allocate resources based on workload requirements.

Skills

Leadership and support

Communication skills

Process management experience

Resource management

Good IT skills

Job description

Job Overview

You will lead the depot operations team, with a focus on conducting effective driver pre-briefs and de-briefs. Ensure all driver and operational documentation is accurately completed and maintained. Provide clear communication for drivers and customers via telephone and company IT systems to support operations.

Key Responsibilities

• Lead and support the team of Operations Controllers, overseeing resource planning and conducting driver pre-briefs and de-briefs.
• Manage transport, courier, and fleet operations efficiently to ensure service standards are met.
• Ensure all health and safety procedures are followed in full compliance with site risk assessments.
• Oversee daily operations and promote operational best practices.
• Plan and allocate operational resources effectively in line with workload requirements.
• Monitor operational costs and lead investigations into claims or discrepancies.
• Handle and resolve any issues which arise, identify risks.
• Ensure daily communication takes place between shifts and that an accurate 'hand over' process is in place.
• Strong communication skills, with the ability to delegate where necessary.
• Process management experience.
• Knowledge of resource management and deployment.
• Good IT skills.

About Evri

At Evri Premium, we are committed to building a truly inclusive and diverse workplace where everyone can bring and be their authentic selves. We value each individual and aim to remove barriers so every person feels valued.