Shift Manager

Adepto Technical Recruitment Ltd; Norwich; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking an experienced Shift Manager for a role in chemical manufacturing based in Norfolk. The successful candidate will manage a team to ensure efficient, safe production and compliance with regulatory standards. Key responsibilities include leading teams, overseeing staffing, and ensuring compliance. Candidates must have supervisory experience, strong leadership skills, and relevant qualifications. This role involves working a 24/7 rotating shift pattern.

Qualifications

• Proven experience in a supervisory or shift management role.
• IOSH Managing Safely qualification or willingness to obtain.
• Strong leadership and management skills in performance and employee development.

Responsibilities

• Lead and manage a team of operators and supervisors.
• Monitor production output, quality, and regulatory compliance.
• Collaborate with planning and maintenance departments.

Skills

Leadership and people management

Communication

Organizational skills

Decision-making

Proficient in Microsoft Word and Excel

Education

GCSE in Maths and English at Grade 5 or above

NVQ, HNC/HND or equivalent in Chemical Engineering

Tools

SAP user experience

Job description

Overview

Job Title: Shift Manager
Location: Norfolk
Employment Type: Full-time, Permanent
Shift Pattern: 24/7 rotating shifts (4 on 4 off/ Days & Nights)

Are you an experienced Shift Manager with a background in chemical or process manufacturing? This is an exciting opportunity to play a key leadership role in a fast-paced, highly regulated environment, managing a team of operators and supervisors to ensure safe, efficient, and compliant production.

Responsibilities

• Lead and manage a team of operators and supervisors, ensuring performance, development, and engagement.
• Oversee staffing, scheduling, and deployment of resources to meet production demands.
• Monitor production output, quality, and compliance with regulatory standards.
• Support training and competency development, ensuring all team members are fully qualified and capable in their roles.
• Take an active leadership role in health, safety, and environmental compliance, including incident investigations and audits.
• Act as Site Main Controller or Site Incident Controller in the event of a site emergency.
• Collaborate with planning, maintenance, and support departments to resolve issues and minimise downtime.

About You — Essential Requirements

• Proven experience in a supervisory or shift management role within manufacturing or a process-driven environment (chemical industry experience preferred).
• IOSH Managing Safely qualification (or willingness to obtain).
• Strong leadership and people management skills, with experience in performance management and employee development.
• Good understanding of training and competency frameworks in a regulated environment.
• GCSE (or equivalent) in Maths and English at Grade 5 or above.
• Excellent communication, organisational, and decision-making skills.
• Proficient in Microsoft Word and Excel.

Desirable

• NVQ, HNC/HND or equivalent in Chemical Engineering, Manufacturing, or a related discipline.
• Experience working in a unionised or regulated environment.
• National apprenticeship (SMT/PIMT) mentor competency.
• NVQ assessor qualification.
• Knowledge of LEAN manufacturing principles.
• SAP user experience