Shift Manager

Wendy's Newcastle City Centre - 14593; Newcastle upon Tyne; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-known fast-food restaurant in Newcastle upon Tyne is looking for a Shift Manager. In this role, you'll lead the team to ensure exceptional customer service and maintain food safety standards. The ideal candidate will have management experience in a fast-paced setting and be flexible in work availability. Enjoy benefits such as free meals, career progression opportunities, and an inclusive workplace. Join us to embrace a fun work environment where everyone's welcome.

Benefits

Free meals while working

Discounts on days off

Opportunities for career progression

Employee Assistance Program

Qualifications

• 1 year of line operations experience in a fast-paced environment.
• 1 year of management experience, preferably in food service.
• Fully flexible work availability for varying shifts.

Responsibilities

• Oversee restaurant operations, ensuring customer satisfaction.
• Train and mentor new team members on procedures and standards.
• Uphold food safety standards and operational procedures.

Skills

Leading people

Line operations experience

Management experience

Flexibility in work availability

Job description

Why Wendy's?

In 1969, Dave Thomas brought his square burgers to the table and changed the game. In 2021 we landed in the UK to do the same; and we’re staying for good.

Here at Wendy's, we like our food how we like our ideas: fresh. That's why we've introduced fun, flexible working.

Just like one of our unique, perfectly balanced, everyday fresh burgers, your new career will be built specially for you. Whatever your needs are, we're ready to embrace them, allowing you to be who you want to be.

Shift Manager

The benefits:

• Free meals while working and discounts on days off
• Opportunities for career progression & development
• Employee Assistance Program: no-cost access to mental health services, legal guidance, financial advice, and more.

What you'll do:

• If a Wendy’s restaurant was a person, it’d be you: fun, fast, friendly and never out of bacon.
• Whatever comes up with a customer - good or bad - you handle it like a leader.
• You get how things work here, and make sure new team members know it, too.
• You make sure food safety standards and procedures are on point

What you bring to the table:

• Experience of leading people, even better if you did it in a food service environment.
• 1 year of line operations experience; with demonstrated ability to lead and manage operations in a fast-paced environment.
• 1 year of management experience.
• Fully flex work availability

You must be willing and able to:

• Travel to other Wendy’s locations (restaurants, area office, etc.) as needed.
• Stand and move for most - if not all - of your shift.

We are a proud equal opportunity employer - that means all races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations to enable people with disabilities to perform the essential functions of their jobs.

Wendy's® was founded in 1969 by Dave Thomas in Columbus, Ohio. Dave built his business on the premise, “Quality is our Recipe®,” which remains the guidepost of the Wendy’s system. Wendy’s is best known for its made-to-order square hamburgers, using fresh, never frozen beef*, freshly-prepared salads, and other signature items like chili, baked potatoes and the Frosty® dessert. The Wendy’s Company (Nasdaq: WEN) is committed to doing the right thing and making a positive difference in the lives of others. Today, Wendy’s and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide! We have a vision of becoming the world’s most thriving and beloved restaurant brand. For more information connect with us on Twitter and Instagram using @wendys, and on Facebook at www.facebook.com/wendys.

Compensation: Competitive salary