Shift Manager

Everi, Inc.; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A logistics company in Manchester is seeking an Operations Manager to lead the depot operations team. You will ensure efficient transport and fleet operations, conduct driver pre-briefs and de-briefs, and promote compliance with health and safety procedures. The ideal candidate will have strong communication and process management skills, with a commitment to fostering an inclusive workplace. This role offers an opportunity to make a significant impact in a dynamic environment.

Qualifications

• Experience managing a team in a transport or logistics environment.
• Ability to conduct effective driver pre-briefs and de-briefs.
• Understanding of health and safety procedures.

Responsibilities

• Lead and support the Operations Controllers team.
• Manage transport and fleet operations to meet service standards.
• Ensure compliance with health and safety procedures.
• Oversee daily operations and resource planning.
• Monitor operational costs and investigate discrepancies.

Skills

Strong communication skills

Process management experience

Knowledge of resource management

Good IT skills

Job description

Job Overview

You will lead the depot operations team, with a focus on conducting effective driver pre-briefs and de-briefs. Ensure all driver and operational documentation is accurately completed and maintained. Provide clear communication for drivers and customers via telephone and company IT systems to support operations.

Key Responsibilities

• Lead and support the team of Operations Controllers, overseeing resource planning and conducting driver pre-briefs and de-briefs.
• Manage transport, courier, and fleet operations efficiently to ensure service standards are met.
• Ensure all health and safety procedures are followed in full compliance with site risk assessments.
• Oversee daily operations and promote operational best practices.
• Plan and allocate operational resources effectively in line with workload requirements.
• Monitor operational costs and lead investigations into claims or discrepancies.
• Handle and resolve any issues which arise, identify risks.
• Ensure daily communication takes place between shifts and that an accurate 'hand over' process is in place.
• Strong communication skills, with the ability to delegate where necessary.
• Process management experience.
• Knowledge of resource management and deployment.
• Good IT skills.

About Evri

At Evri Premium, we are committed to building a truly inclusive and diverse workplace where everyone can bring and be their authentic selves. We value each individual and aim to remove barriers so every person feels valued.