Shift Manager

Honest Burgers; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A popular restaurant chain in Greater London is seeking a dedicated Shift Manager to enhance the team's performance and customer experience. The ideal candidate will manage shifts, ensuring compliance with food safety and health regulations. Responsibilities include supporting in training staff and fostering a positive work culture. This role offers a competitive pay structure with various benefits, including a holiday allowance, progress opportunities, and a supportive workplace environment.

Benefits

Complimentary team food & soft drinks while on shift

£100/month food & drink allowance

Paid birthday off

28 days holiday

Up to £1000 'Refer a Friend' scheme

Access to online 24/7 GP

Hospitality and retail membership discounts

Cycle to work scheme

Enhanced company sick pay

Enhanced maternity/paternity pay

Craft Exchange Programme

Qualifications

• Proven experience in a supervisory role within hospitality.
• Ability to manage shifts and lead a team effectively.
• Strong understanding of food safety and compliance.

Responsibilities

• Manage shifts to ensure a high-quality customer experience.
• Support training and coaching of the floor team.
• Continuously improve service quality and team performance.

Skills

Leadership

Food Safety Compliance

Coaching

Efficiency Management

Job description

We're looking for a Shift Manager who believes in the power of "old school" hospitality and great, fresh food to make someone's day. We host our customers just like we host our family, and we always give our 100% to create that great experience. In addition to being an eager and hardworking Shift Manager, you will be ready to support your General and Assistant Manager in leadership responsibilities. You will be the perfect link between the floor team and management, working closely with your General and Assistant Manager you will be supporting in managing everything from standards and efficiency to your team's happiness. We want you to help generate a culture of loyalty, positivity and opportunity whilst recognising the positive impact you can have on your team and consumers.

Areas of Responsibility

• Managing shifts
• Managing Food Safety and Health & Safety compliance
• Supporting in training and coaching the floor team
• Supporting in compliance & Reporting
• Constant improvement to the service and restaurant's performance

We believe in equal access to support and opportunity that exists for all. We celebrate our differences and want you to help us to continually strive for diversity, inclusivity and a warm welcome for everyone. This means your name, age, race or gender doesn't need to be on your CV. If you'd rather take it off, that's good with us.

Salary & Benefits

• £13.10 - 18.10 per hour OTE (including service charge - our data says you can earn between £1 to £5 per hour on top of your pay)
• Service charge split equally (100% goes to the team)
• Guaranteed full time or part time contracted hours
• Complimentary team food & soft drinks while on shift
• VIB (Very Important Burgers) - £100/month, food & drink allowance off shift
• Your birthday off work, fully paid
• 28 days holiday (inclusive of bank holidays)
• Up to £1000 "Refer a Friend" scheme (T&C apply)
• Access to online 24/7 GP
• Hospitality, retail and gym membership discounts
• Cycle to work scheme
• Enhanced company sick pay, after your first year with Honest
• Enhanced maternity or paternity pay, after your first year with Honest
• Craft Exchange Programme - where you can get paid for jobs around Honest that you may have an interest, for example sign‑writing, social media, etc.

Progression Opportunities

• You will have the opportunity to progress to an Assistant Managers level within Honest.

The role and You