Shift Manager

DPD UK; Cardiff; On-site; GBP 40,000 - 41,000; Full time

Job summary

A leading delivery company is seeking a Shift Manager in Cardiff to oversee depot operations and meet operational goals in a fast-paced environment. The ideal candidate will have proven people management experience and strong communication skills. This role offers beneficial perks such as enhanced maternity/paternity leave and free life assurance. If you align with our values and are eager to contribute, apply today.

Benefits

Holiday trading

Enhanced maternity and paternity package

Free life assurance

Health kiosks at all locations

Free on-site parking

Discounted shopping

Milestone days off

Free eye tests and glasses support

Qualifications

• Proven people management experience in a fast-paced operation.
• Ability to inspire, motivate and manage a high-performing team.
• Demonstrated resilience, self-motivation, and flexibility.

Responsibilities

• Achieve depot objectives in operational, compliance, and HR tasks.
• Ensure company targets for Premium Service and Delivery ETAs are met.
• Effectively manage employees and maintain operating standards.

Skills

Strong communication skills

Decisive decision-making

Problem resolution

Time management

Data analysis and reporting

Vigilance against unscrupulous activity

Tools

Google Chrome applications

Job description

• Contract Type: Permanent 40 Hours Per Week
• Salary: £40,400 per annum plus bonus
• Location: DPD Cardiff, Wentloog Corporate Park, Wentloog Road, Rumney, Cardiff, CF3 2ER
• Days of Work: Sunday - Thursday
• Hours of Work: 11:00-19:30

Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career.

DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!

DPD is a Valuable 500 company and a Disability Confident Employer.

Job Description

We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations management team.

In this role your key responsibility will be to achieve depot objectives in terms of operational, compliance, financial, customer service and HR tasks and responsibilities, through the effective management of employees, maintenance of company operating standards and ISO operating procedures specific to own areas of accountability.

Other key accountabilities will be:

• Ensure company target for Premium Service is achieved
• Ensure there are zero Exceptions
• Ensure company target for Collection Service is achieved
• Ensure company target for Delivery ETAs is achieved

Qualifications

What we’re looking for:

You will have experience in a fast paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team, ideally within a Transport Setting. We would also expect:

• You will have strong communication skills with the ability to inspire, motivate and manage a team.
• Decisive and effective decision-making, problem resolution and time management skills.
• Demonstrate high levels of resilience, self-motivation and flexibility.
• Excellent computer skills with the ability to use Google chrome applications.
• The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.
• You will be highly vigilant to any unscrupulous activity taking swift and appropriate action.
• Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.

Additional Information

About our Benefits

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Health Kiosks visiting every location
• Vitality at Work
• Free On Site Parking
• Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends
• For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.