Shift Leader: Training, Growth & Team Impact

Caffe Nero Group Ltd; Otley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A popular coffee chain in Otley is seeking a Shift Leader to manage store operations and lead a team in delivering exceptional customer service. The role offers competitive hourly pay, extensive training, and substantial discounts on food and drinks. Ideal candidates will have a passion for customer interaction and the ability to thrive in a supportive and fun environment. Join a team that values growth and community involvement, with opportunities for career development.

Benefits

Unlimited free handmade drinks

Up to 75% off food and packaged drinks

Length of service recognition

Access to a benefits platform with discounts

Qualifications

• Experience as a Supervisor or Team Leader preferred but not required.

Responsibilities

• Support in the running of the store and lead the team.
• Deliver great customer service and maintain high standards.

Skills

Customer service

Leadership

Job description

A popular coffee chain in Otley is seeking a Shift Leader to manage store operations and lead a team in delivering exceptional customer service. The role offers competitive hourly pay, extensive training, and substantial discounts on food and drinks. Ideal candidates will have a passion for customer interaction and the ability to thrive in a supportive and fun environment. Join a team that values growth and community involvement, with opportunities for career development.