Shift Leader: Inspire the Team & Deliver Excellent Service

Greggs; Coleshill Heath; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading UK food retailer is seeking a Shift Manager to join the team in Coleshill Heath. You'll lead, motivate, and support the team while ensuring excellent customer service and shop standards. Responsibilities include managing daily operations, preparing products, and keeping the shop appealing. Ideal candidates will possess strong leadership skills and a commitment to customer satisfaction. Greggs offers competitive pay, colleague discounts, and opportunities for career growth.

Benefits

Competitive pay paid weekly

50% discount for colleagues

Free hot drinks on shift

Paid breaks

Profit sharing

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme with matching contributions

Employee assistance app

Long service awards

Shopping discounts

Qualifications

• Reliable with natural leadership abilities.
• Passion for delivering exceptional customer service.
• Experience in a customer-focused environment.

Responsibilities

• Inspire the team to deliver amazing results.
• Lead by example and serve customers in a friendly manner.
• Prepare products and manage the ovens.
• Ensure displays are stocked and appealing.
• Maintain cleanliness and presentation of the shop.

Skills

Customer service

Team leadership

Time management

Job description

A leading UK food retailer is seeking a Shift Manager to join the team in Coleshill Heath. You'll lead, motivate, and support the team while ensuring excellent customer service and shop standards. Responsibilities include managing daily operations, preparing products, and keeping the shop appealing. Ideal candidates will possess strong leadership skills and a commitment to customer satisfaction. Greggs offers competitive pay, colleague discounts, and opportunities for career growth.