Shift Leader

Booker Group; Tees Valley; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading wholesale company in the UK seeks a Shift Leader to oversee branch operations, ensuring compliance with health and safety standards. The role involves supervising a team, maintaining a clean environment, and leading initiatives that promote diversity and inclusion. The ideal candidate has experience in retail and strong communication skills. Enjoy a comprehensive benefits package, including discounts at Tesco, pension contributions, and health support resources.

Benefits

10% off purchases at Booker

Discount card for Tesco

30% off insurance via Tesco

Exclusive access to discounts

Health and Wellbeing support

Retirement savings plan (pension)

Qualifications

• Experience supervising or managing a team.
• Proven track record of coaching and motivating.
• Flexible and adaptable with strong problem-solving skills.
• Practical experience in the retail or wholesale trade.

Responsibilities

• Manage complete operational running of the branch.
• Ensure health and safety compliance.
• Maintain a clean and safe working environment.
• Lead induction and training for colleagues.
• Champion diversity and inclusion initiatives.

Skills

Excellent communication skills

Supervisory or management experience

Coaching and motivating a team

Problem-solving skills

Experience in retail/wholesale trade

Job description

• Hours 38 hours 5 days out of 6 closed Sundays
• Closing Date 20 January, 2026
• Business Unit Booker Wholesale

Banks Road Darlington DL1 1YB

About the role

As Shift Leader, you will work with the Branch Leadership Team and colleagues to support the Area Manager to ensure that your branch is Health, Safe and Legal at all times, maximising efficiency, availability and delivering great service to our customer.

It is a fast moving, challenging role that will give you great exposure to our vibrant customer base where you will have a direct influence over the service that we provide.

This is a fantastic opportunity to be part of a successful team where you can kick start a career in Food Wholesale.

Main Responsibilities

Opening, closing and the complete operational running of the branch making the right decisions for the health and safety of our customers and colleagues, taking the lead in the absence of the Area Manager.

Supporting a Health, Safe and Legal culture; ensuring all colleagues are appropriately kept informed of any H&S and Security updates.

Ensuring that all colleagues maintain a clean, tidy and safe environment in which to work.

Compliance with company policies and procedures and mandatory training.

Leading by example, role modelling the Code of Business Conduct and Win Together Behaviours.

PRIDE being lived in the branch and that all colleagues focus on delivering great availability and service.

Supporting all colleagues during their induction and training.

Building and maintaining good working relationships internally, and externally.

Championing Diversity and Inclusion ensuring Everyone Is Welcome at Booker.

You will need

To be successful in this role your skills and experience will include:

• An excellent communicator, with experience of supervising or managing a team.
• A proven track record of coaching, motivating and guiding a team, as well as holding people accountable to deliver great service.
• Flexible and adaptable with great problem solving skills.
• Practical experience in the retail/wholesale trade.

What's in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay·
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package