Shift Lead — Energize Teams & Ensure Safe, Smooth Operations

Kingfisher; Carlisle; On-site; GBP 27,000 - 29,000; Full time

Job summary

A leading home improvement retailer in Carlisle is seeking a Shift Lead to oversee daily shop operations and ensure a customer-friendly environment. The ideal candidate will be passionate about customer service, safety conscious, and a team player, capable of making autonomous decisions for the best customer experience. This role offers a competitive salary with various benefits including a pension scheme, holiday allowance, and wellness programs, enabling a supportive working environment.

Benefits

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Qualifications

• Passionate about customers and doing the right thing for them.
• Safety conscious and use an eye for detail to spot compliance opportunities.
• Enjoy interacting with colleagues and working in a team.
• Confident to have autonomy and make decisions for the customer.

Responsibilities

• Oversee your shift to ensure both colleagues and customers have a great experience.
• Ensure operations are running smoothly on a day-to-day basis.
• Be the first point of contact for customers and colleagues.
• Ensure store safety at all times.

Skills

Quality Analysis

Facility

ISO

Inventory Levels

Root cause Analysis

Shift operations

General Maintenance

Daily Operations

Supervision

Analysis

PLC

Safety Standards

Quality Standards

Time management skills

Troubleshooting

Job description

A leading home improvement retailer in Carlisle is seeking a Shift Lead to oversee daily shop operations and ensure a customer-friendly environment. The ideal candidate will be passionate about customer service, safety conscious, and a team player, capable of making autonomous decisions for the best customer experience. This role offers a competitive salary with various benefits including a pension scheme, holiday allowance, and wellness programs, enabling a supportive working environment.