Shift Engineer

InterContinental Hotels Group; City of Westminster; On-site; GBP 47,000; Full time

Job summary

A prestigious hotel in London is seeking a skilled Shift Engineer to join their Facilities and Engineering team. The role involves ensuring the seamless operation of mechanical, electrical, and HVAC systems while maintaining a luxury environment. Responsibilities include diagnosing and repairing building infrastructure systems, supporting guest experiences, and adhering to safety regulations. The position offers a competitive salary of £46,597 annually, plus benefits like paid overtime and holiday. Those with a relevant engineering qualification and experience in luxury hospitality are encouraged to apply.

Benefits

31 days holiday including bank holidays

Free meals while on duty

Life insurance

Generous 'Refer a Friend' programme

Wagestream financial wellbeing app

Qualifications

• 5 years’ experience in luxury hotels, hospitality, or five-star environments.
• Ability to interpret technical drawings, schematics, and O&M manuals.
• Calm and effective in high-pressure situations.

Responsibilities

• Ensure seamless operation of all mechanical, electrical, HVAC, and life-safety systems.
• Diagnose and repair core building infrastructure systems.
• Support the delivery of an exceptional guest experience.

Skills

Mechanical, Electrical, or Building Services Engineering qualification

Building services operations experience

Problem-solving skills

Clear communication skills in English

Understanding of statutory compliance

Education

City & Guilds or equivalent

Job description

Hotel: London Park Lane (LONHB), One Hamilton Place, Park Lane, W1J 7QY

At InterContinental London Park Lane, we are currently looking for a Shift Engineer to join the Facilities and Engineering team.

Welcome to InterContinental London Park Lane

Located at one of the capital's most prestigious addresses, where the late Queen Elizabeth II once resided. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine.

An exciting opportunity has opened for a skilled and motivated Shift Engineer. This is a hands‑on technical role at the heart of hotel operations, responsible for keeping a world‑class luxury environment running safely, efficiently, and reliably around the clock.

The position follows a 4 on / 4 off rotating shift pattern across days and nights, offering a dynamic and varied workload in one of the most sophisticated building services environments in the sector.

About the Role

As a Shift Engineer, you will ensure the seamless operation of all mechanical, electrical, HVAC, and life‑safety systems throughout the hotel. You will apply strong engineering discipline, proactive fault‑finding, and an unwavering commitment to guest comfort and statutory compliance.

You will work with a wide range of plant and building systems, respond to operational issues in real time, and support the delivery of a consistently exceptional guest experience.

What You’ll Be Doing

• Operating, monitoring, diagnosing, and repairing core building infrastructure systems including AHUs, FCUs, chillers, VRF, boilers, pumps, MCC panels, and wider central plant
• Adjusting and optimising BMS controls to maintain comfort conditions and energy efficiency
• Carrying out L8 water hygiene tasks in line with compliance and planned schedules
• Delivering both planned preventive maintenance and fast, effective response to engineering requests
• Supporting statutory inspections and maintaining accurate engineering records
• Performing first‑line diagnostics, isolations, and safety‑critical interventions
• Maintaining plant rooms and technical areas to high safety and housekeeping standards
• Assisting the Maintenance Manager and Room Technicians with in‑room maintenance to protect the guest experience
• Responding swiftly and professionally to emergencies such as power outages, HVAC failures, or fire alarm activations

What You’ll Bring

• Recognised qualification in Mechanical, Electrical, or Building Services Engineering (e.g. City & Guilds or equivalent)
• Strong background in building services operations within a complex, highly serviced environment
• Ability to interpret technical drawings, schematics, and O&M manuals
• Proven problem‑solving skills and confidence making decisions under pressure
• Clear and professional communication skills in written and spoken English
• Solid understanding of statutory compliance and Health and Safety obligations
• 5 years’ experience in luxury hotels, hospitality, or five‑star environments
• Familiarity with premium guest‑service expectations

Who You Are

• Calm, steady, and effective in high‑pressure situations
• Professional, diligent, and committed to excellence
• Team‑oriented but confident working independently
• Detail‑focused, organised, and proactive in your approach

We are committed to offer and provide our Shift Engineers with a competitive salary and a large range of benefits:

• £46,597 per annum plus paid overtime and great IHG perks!
• 31 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
• Average working hours 42 per week.
• Free meals while on duty
• We provide every employee company sick pay and life insurance.
• Working rota 4 days on 4 days off. Alternating between day and night shifts
• Wagestream – a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• Amazing discounts for our hotels and restaurants around the world
• Discounts from over 15,000 stores – all the way from retail to cinema
• Don’t forget, bring your friends, and take part in our generous ‘Refer a Friend’ programme!
• Most importantly, we’ll help you grow and develop you as an individual and inspire incredible.

At InterContinental London Park Lane, our ambition is to define our unique culture.

• The kind of culture that inspires you to be all you can be.
• An invitation to tap into your unique personality to deliver and achieve incredible things.
• An expectation to play your part in empowering and inspiring others.
• An opportunity to learn, grow and push what’s possible.
• The promise of a personal and professional journey
• A place where everyone can belong and feel part of something bigger.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days.

Please click ‘apply’ now!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.