ServiceNow Technical Lead

Syntax Consultancy Ltd; England; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global IT consultancy is seeking a ServiceNow Technical Lead for a 6-month contract in Newbury. The role involves leading the design and implementation of ServiceNow solutions with a focus on TSOM projects. Candidates should have strong technical expertise in ServiceNow, its integrations, and possess certifications such as CSA and CIS. This position offers hybrid working with 2-3 days remote per week.

Qualifications

• Strong ServiceNow technical expertise on TSOM implementation projects.
• In-depth technical experience on ServiceNow ITSM and other common modules.
• Proven expertise in ServiceNow integrations including REST, SOAP, and APIs.

Responsibilities

• Lead the design, development, and implementation of ServiceNow solutions.
• Design, develop, and implement CMDB and Discovery.
• Serve as a technical authority on ServiceNow architecture and best practices.

Skills

ServiceNow technical expertise on TSOM implementation

ServiceNow ITSM and modules (TSOM, ITOM, ITAM, etc.)

ServiceNow integrations (REST, SOAP, APIs)

ServiceNow scripting (JavaScript, Glide, Flow Designer)

Cloud technologies (AWS, Azure, GCP)

Education

ServiceNow Certified System Administrator (CSA)

ServiceNow Certified Implementation Specialist (CIS)

ServiceNow Certified Application Developer (CAD)

ServiceNow Certified Technical Architect (CTA)

Job description

ServiceNow Technical Lead

6 Month Contract

Newbury (Hybrid)

£(Apply online only)/day (Outside IR35)

ServiceNow Technical Lead needed with TSOM implementation project experience. 6 Month Contract based in Newbury (Hybrid).

A chance to work with a global IT Consultancy on a project for an Telecoms external client. Start ASAP in Nov/Dec 2025.

Hybrid Working - 2-3 days/week working remotely + the rest of the time working from the Newbury office.

Key skills, experience + tasks will include:

• Strong ServiceNow technical expertise on TSOM implementation projects.
• In-depth technical experience on ServiceNow ITSM and other common modules -eg- TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps + custom applications.
• Leading the design, development + implementation of ServiceNow solutions.
• Proven expertise in ServiceNow integrations including: REST, SOAP, APIs, MID Servers.
• Designing, developing + implementing CMDB and Discovery.
• ServiceNow scripting (JavaScript, Glide, Flow Designer), and ServiceNow data models.
• Deep technical expertise in the ServiceNow platform + serving as a technical authority on ServiceNow architecture, design + best practice.
• Exposure to cloud technologies (AWS, Azure, GCP) and enterprise IT ecosystems preferred.
• Qualifications: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS), ServiceNow Certified Application Developer (CAD), ServiceNow Certified Technical Architect (CTA).