ServiceNow HRSD Architect

Nelson Frank; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading tech consultancy in the United Kingdom is seeking a ServiceNow expert to lead the design of HRSD solutions. The role requires experience in ServiceNow HRSD and strong communication skills to liaise with both developers and business leaders. The ideal candidate will guide teams and ensure designs deliver real value, staying ahead of ServiceNow updates and features.

Qualifications

• Hands-on experience with ServiceNow HRSD, ideally across multiple modules.
• Solid understanding of ServiceNow architecture and integrations.
• Experience leading implementations or solution design for enterprise clients.
• Great communication skills for discussing tech and strategy.

Responsibilities

• Lead architecture and design of HRSD solutions across multiple modules.
• Work closely with clients to develop scalable ServiceNow solutions.
• Guide consultants and developers during delivery.
• Stay updated with ServiceNow HRSD features.
• Ensure designs follow best practices and deliver value.

Skills

ServiceNow HRSD

ServiceNow architecture

End-to-end implementations

Communication skills

Job description

Are you a ServiceNow pro who loves shaping great employee experiences. We're looking for someone who can think big picture, dive into the technical detail when needed, and guide both clients and teams toward successful outcomes.

What You'll Be Doing

• Lead the architecture and design of HRSD solutions across modules like Case & Knowledge Management, Employee Center, Lifecycle Events, and more.
• Work closely with clients to understand their needs and turn them into scalable, practical ServiceNow solutions.
• Be the technical go-to person for the team - helping guide consultants and developers during delivery.
• Stay on top of the latest ServiceNow HRSD updates and features to keep our clients ahead of the curve.
• Make sure our designs follow best practices and deliver value - not just functionality.

What You Bring

• Hands‑on experience with ServiceNow HRSD - ideally across multiple modules.
• Solid understanding of ServiceNow architecture, integrations, and platform capabilities.
• Experience leading end‑to‑end implementations or solution design for enterprise clients.
• Great communication skills - you can talk tech with developers and strategy with business leaders.
• Certifications like CSA, HRSD Implementation Specialist, or CAD are a big plus.
• Eligible for security clearance / ILR