Service Transition Lead

Tria; England; Hybrid; GBP 56,000 - 62,000; Full time

Job summary

A forward-thinking technology firm seeks an IT Service Transition Lead to ensure the smooth transition of new IT systems into live environments. This hybrid role, based in Basingstoke, involves collaboration with stakeholders to confirm all acceptance criteria are met and services are stable and supportable. The ideal candidate will have strong IT service transition experience and excellent communication skills, with a remuneration range from £56,000 to £62,000 for an 18-month fixed-term contract.

Qualifications

• Experience with IT service transition in digital environments.
• Strong understanding of ITIL framework.
• Proven stakeholder management capabilities.

Responsibilities

• Ensure smooth transition of new IT systems into live environments.
• Collaborate with stakeholders to meet acceptance criteria.
• Maintain service stability and supportability before go-live.

Skills

IT service transition experience

Understanding of ITSM

Stakeholder management skills

Communication skills

Documentation skills

Job description

IT Service Transition Lead
Basingstoke - Hybrid
18 Month Fixed Term Contract - 56,000 - 62,000

We're looking for an IT Service Transition Lead to join a forward-thinking organisation focused on delivering digital and technology services. You'll play a key part in ensuring that new IT systems and services are transitioned smoothly into live environments.

You'll work closely with stakeholders to make sure all acceptance criteria are met and that services are stable, resilient, and fully supportable before go-live. This is a great opportunity for someone who enjoys combining technical understanding with process design and stakeholder collaboration.

You'll need to have experience with the following:

• IT service transition experience within a technology or digital environment
• Strong understanding of ITSM and ITIL
• Excellent stakeholder management skills
• Outstanding communication and documentation skills

If you meet some of the above requirements, please apply to be considered.