Service Transition Lead

Tria; Basingstoke; Hybrid; GBP 56,000 - 62,000; Full time

Job summary

A forward-thinking organisation in Basingstoke is seeking an IT Service Transition Lead for an 18-month fixed-term contract. In this hybrid role, you will ensure that new IT systems are effectively transitioned into live environments, meeting all stakeholder requirements for stability and support. This position is ideal for someone experienced in IT service transitions who thrives in collaborative environments. The salary ranges from £56,000 to £62,000, reflecting the importance of this role.

Qualifications

• Experience in IT service transition within a technology or digital environment.
• Knowledge of ITSM and ITIL frameworks.
• Ability to manage stakeholders effectively.
• Excellent communication and documentation capabilities.

Responsibilities

• Lead the transition of new IT systems into live environments.
• Collaborate with stakeholders to meet acceptance criteria.
• Ensure services are stable, resilient, and fully supportable before go-live.

Skills

IT service transition experience

Strong understanding of ITSM

Excellent stakeholder management skills

Outstanding communication skills

Documentation skills

Job description

IT Service Transition Lead

Basingstoke - Hybrid (18 Month Fixed Term Contract - £56,000 - £62,000)

We're looking for an IT Service Transition Lead to join a forward-thinking organisation focused on delivering digital and technology services. You'll play a key part in ensuring that new IT systems and services are transitioned smoothly into live environments. You'll work closely with stakeholders to make sure all acceptance criteria are met and that services are stable, resilient, and fully supportable before go‑live. This is a great opportunity for someone who enjoys combining technical understanding with process design and stakeholder collaboration.

Requirements

• IT service transition experience within a technology or digital environment
• Strong understanding of ITSM and ITIL
• Excellent stakeholder management skills
• Outstanding communication and documentation skills

If you meet some of the above requirements, please apply to be considered